If the buyer complains that the goods do not match the description or the quantity of the goods is incorrect, the seller can ask the buyer to provide corresponding evidence based on the type of problem. Best Regards, ( your name ) Sample Dear buyer, I am so sorry for our carelessness. I need confirm…
Amazon Handmade is a niche marketplace on Amazon that sells handmade, artisan products. Jewelry and watches are among the categories offered. Sellers must go through an application and review process to ensure that the products are handmade. Amazon Handmade is a good marketplace for boutique jewelry sales that are handmade or unique design-oriented. Competition from…
How long does it take for Amazon’s category review? How long does it take for the category review to pass after submitting the materials? The initial review usually takes about 1-2 weeks. After the initial review is passed, you need to submit the UPC code and product information to pass the final review. Generally, the…
Amazon sellers who want to grab the Gold Shopping Cart (Buy Box) and build their own brands must master which type of advertising to use and how to use it. Currently, Amazon Marketing Services offers sellers three advertising options: Product Display Ads, Sponsored Product Ads, and Headline Search Ads. Product Display Ads Product Display Ads…
As a world-renowned cross-border e-commerce platform, Wish has always taken providing consumers with convenient and professional services as its core. This has led to the continuous expansion of the platform in recent years. More and more cross-border e-commerce sellers have settled in, which has increased the scale of the platform while also making the competition…
Statistics show that 20% of new Walmart sellers are from China, and the number may continue to increase. As a Walmart seller, you must be most concerned about the delivery issue, because it is also extremely important for sellers to choose a delivery method that suits them better. So let’s take a look at Walmart’s…
Basic process of trademark appeal on Amazon: The specific requirements of each agent are different, but the general information basically includes: applicant information, trademark pattern, product category, and evidence of use (pay attention to the background of evidence of use taken in China without Chinese characters). It doesn’t matter if the identity of the trademark…
Except for some unscrupulous buyers, customers’ bad reviews are a reminder to your store, telling you that there are problems in your store and that you need to make corrections. What should cross-border e-commerce sellers do with these bad reviews? Face up to the bad reviews, try to eliminate the adverse effects of the bad…
Some buyers will not give any comments after receiving the goods, regardless of the quality of the products. In this case, the seller can tactfully urge the buyers to give comments. Some buyers do not even know how to give comments. The seller can communicate with the buyers in a timely manner and tell them…
When a buyer initiates a dispute due to product quality issues, the seller should actively negotiate with the buyer to resolve the issue and both parties should reach a consensus on the solution. Sample Dear friend, We are sorry for the quality problems and would pay more attention to the product quality check in the…