When processing returns, sellers can search and process orders in the “Manage Returns” sub-tab page. After finding an order, sellers can view the buyer’s reason for return, return time, buyer information, etc. After finding the corresponding order, sellers need to contact the buyer first, and then approve the return application, close the return application, and…
After choosing the FBM logistics channel, sellers need to make some settings in the Amazon backend before they can officially ship the goods. In order for sellers to correctly perform relevant operations in the Amazon backend, the following guides sellers to learn the backend operations of the FBM logistics model from three aspects: delivery settings,…
Product returns are a common after-sales problem on any e-commerce platform, and Amazon is no exception. When handling returns, sellers must first understand the reasons for product returns and effectively avoid them; then choose the method and operation to handle product returns based on their own logistics model. 1. Reasons for product returns The reasons…
The advantages of the FBM logistics model mainly include low inventory pressure, multiple delivery channel options and low logistics costs. (1) Low inventory pressure In the FBM logistics model, the inventory of goods is in the hands of the seller. Sellers manage their own inventory, which can control the inventory in time, speed up inventory…
Product follow-up is different from self-built product listing, but it is also a product release method often used by most sellers when releasing products. The following will explain the concept of product follow-up and the two setting methods of product follow-up (front-end setting and back-end setting) respectively. 1. Overview of product follow-up Product follow-up is…
FBM logistics channels mainly include postal parcels, international express delivery, and international logistics dedicated lines. These logistics channels are logistics services between two or more countries or regions. They are different from the domestic express delivery that sellers usually come into contact with. Sellers need to have a certain understanding of them to lay a…
Product relevance refers to the degree of relevance between the product content that buyers are looking for and the products displayed by Amazon. By understanding product relevance, sellers can master how to make the products better displayed to buyers through the A9 algorithm when publishing products. The product relevance of the A9 algorithm on the…
The conversion rate of a product refers to the ratio of all buyers who reach the product listing page and make purchases to all buyers who reach the product listing page, that is, conversion rate = (number of buyers who make purchases/number of buyers who reach the product listing page) x 100%. It is certain…
Many new Amazon sellers know nothing about FBA. So today we will answer a question and see what are the correct practices when using Amazon FBA. 1. Amazon officially reminds that one or more boxes in my shipment exceed the maximum size limit. What is the reason? Please measure the box before sending it to…
Wish Platform Refund Policy: For refunds due to failure to deliver orders to users 7.15 Merchants are responsible for 100% refunds for products returned to the shipper If delivery fails and the logistics service provider returns the product to the shipper, the merchant is responsible for 100% refunds. Merchants can appeal such refunds. Understand the…