Cross-border e-commerce customer service strategy

By Ultraman

Sellers who engage in cross-border e-commerce know that sometimes the cost of developing a new customer is equivalent to maintaining 5 to 6 old customers, and in a mature and competitive market, it is even more difficult for companies to win new customers, because we have a lot of “homework” to do in the early…

Environmental factors affecting cross-border online consumers

By Ultraman

From the perspective of various influencing factors, the per capita income of netizens, the number of netizens and the educational level of netizens have a positive correlation with the total amount of cross-border online consumption, while the per capita online time of netizens has a negative correlation with the total amount of cross-border online consumption.…

Demand characteristics of cross-border online consumers

By Ultraman

Due to the emergence of e-commerce, consumer concepts, consumption methods and the status of consumers are undergoing important changes. The development of the Internet has promoted the improvement of consumer sovereignty. The huge information processing capacity of the cross-border network marketing system provides consumers with unprecedented choice space for selecting products, making consumers’ purchasing behavior…

Types of cross-border online consumers

By Ultraman

In cross-border online consumption, online shoppers can be divided into the following five types according to the purpose, habits, hobbies, purchasing behavior, motivations and other factors of online consumers. 1. Rational consumers Rational consumers need convenient and direct online shopping, and most of the products they buy are daily necessities or high-end products. These people…

Consumption characteristics and payment methods of American consumers

By Ultraman

(1) Consumption characteristics The consumption habits of American consumers are fundamentally different from those of Chinese consumers. The following are some typical shopping habits of American consumers. ① Overdraft consumption. Americans basically do not save money. They spend whatever they have. They even like to overdraft consumption in advance. The main reason why Americans do…

Thailand e-commerce market: the rise of mobile commerce and mobile payments

By Ultraman

One notable trend is the surge in mobile e-commerce in Thailand. Mobile users account for 96% of the total population in Thailand, and 70% of them own smartphones. Thailand’s mobile traffic share is 79%, second only to Indonesia. Similar to other Southeast Asian countries, Thailand’s mobile traffic is highest on weekends, with 84% on Sundays.…

Deep market insights: Master the use of Amazon brand analysis tools

By Ultraman

In the fierce competition of e-commerce, making full use of Amazon Brand Analysis tools has become the key to brand success. This powerful tool can provide in-depth insights into sales, keywords and buyer behavior, helping brand owners to develop scientific and effective strategies. The following are the main functions and usage tips of Amazon Brand…

Amazon Brand Registry Application: Comprehensive Guide and Things to Note

By Ultraman

Amazon Brand Registry is a key step to enhance brand equity and product awareness. However, this process requires consideration of many factors, and the review time is usually 10-30 days. Let’s take a closer look at the things to note when applying for Amazon Brand Registry: 1. Trademark registration is the first condition Before applying…

Packaging and delivery of cross-border goods

By Ultraman

The cross-border packaging and delivery process may seem simple, but it is a blind spot that is prone to mistakes. For many sellers, there are many areas that need improvement. Many sellers have switched from Taobao and Tmall to cross-border e-commerce, so they continue to use the previous packaging and delivery methods, simply thinking that…