(i) Answer the phone promptly and politely When the phone rings, answer it promptly. Don’t be negligent. Don’t answer the phone and say “please wait a moment” and then hang up the phone for a long time without responding. Generally speaking, the ringing tone should not exceed three. If you are really busy and can’t…
The telephone is the most common and most popular communication tool in people’s daily life, which makes telephone etiquette very important in public relations. The process of making a phone call seems so simple that most people ignore the etiquette norms and precautions involved. The telephone is ubiquitous in modern society, and cross-border e-commerce and…
Today, email has become one of the most important ways of communication in modern business. Many business people also use emails with company domain names. For cross-border e-commerce, email is also very popular, and more formal and important content will be conveyed through email. The emails sent by business people using company emails are very…
People now prefer to communicate online. Communicating through SMS, WeChat, or other online communication software is more convenient and daily than communicating by email. You can send text to the other party through mobile devices. Although it is not as formal as email, it is indeed a time-saving and labor-saving way to convey feelings and…
Whether it is cross-border e-commerce or domestic e-commerce, product quality has always been the king. A store that pays attention to quality from beginning to end is more likely to develop into a century-old store, and will also attract a steady stream of customers because of its good reputation. In cross-border e-commerce, sellers may face…
In cross-border e-commerce, we also need to pay attention to business etiquette. With the development of the times and the advancement of technology, cross-border e-commerce is more of a non-face-to-face communication method, which makes it different from the ordinary business etiquette in the past. Business etiquette refers to the behavioral norms and practices that people…
Everything has rules, and business etiquette is no exception. The common concept and purpose behind the business etiquette norms are the principles of business etiquette, that is, the principles that should be followed when operating each business etiquette norm. At the same time, it is also the standard for measuring whether our etiquette is correct…
The difference between B2C and B2B is that when talking to customers, you should pay more attention to etiquette, because customers are the source of profit for merchants. When communicating with customers, you should not only be warm and polite, but also master some tips. 1. Greeting When facing customers, merchants must reply quickly and…
In the product page, the title is also an element that expresses the relevant performance of the product, but the content that the title can express is limited after all, and sellers need more space to show the goodness of the product. And this is where Bullet Points are useful. Since it is so important,…
Sellers on the Amazon platform need to understand follow-selling. What is follow-selling? What are the benefits of follow-selling? How to follow-sell? Of course, if a seller follows someone else’s product, in turn, the seller’s product may also be followed by others, so how to prevent follow-selling? Let’s talk about one of the characteristics of the…