Cross-border e-commerce customer service work scope: answering customer inquiries

By Ultraman

Different stores have different requirements for the number of customer service staff and work content according to the scale of their own development. Large stores will divide customer service work into pre-sales customer service, in-sales customer service and after-sales customer service according to the different tasks that customer service staff are responsible for. A cross-border…

Cross-border e-commerce financial statements

By Ultraman

In business management, from financial budget to financial management, and then to financial settlement. Financial settlement is a periodic analysis and summary of cross-border e-commerce stores. (1) Preparation of store expense budget template The store expense budget can be recorded and analyzed in a timely manner by making an analysis table to record the monthly…

Profit management of cross-border e-commerce financial monitoring

By Ultraman

If financial internal control is done well, it can not only directly help enterprises increase profits, but also monitor the development of enterprises in real time to know what is going on. Doing a good job in financial settlement helps to determine the decision-making direction in the management process, and makes reasonable adjustments in stages…

How to improve AliExpress DRS score and positive review rate

By Ultraman

For customer service to increase the rate of product reviews and get buyers to post pictures, it is not as simple as sending a positive review to the buyer. The most important thing is to make the buyer feel that the product is good quality and cheap, and that they have a good shopping experience.…

How to quickly increase your eBay credit limit?

By Ultraman

eBay quotas are also called sales quotas, and are designed to help sellers provide better service. If sellers can meet the demand, then the seller’s quota will be increased. Everyone can view their sales quota in the “Seller Dashboard” buyer experience weekly report or “Seller Hub”-“Overview”. How is eBay quota calculated? eBay quotas are calculated…

Communication skills with American customers

By Ultraman

As one of the world’s largest foreign trade importers and exporters, the United States has a long tradition of business, especially Jewish Americans engaged in business activities. Therefore, we cannot regard American businessmen as rigid, conservative, and lacking in humanity. American business people attach the most importance to etiquette when negotiating, and also attach great…

Basic methods for cross-border e-commerce data recording

By Ultraman

(1) Methods of recording platform fees Platform fees mainly refer to the store opening fees, transaction fees and other fees that need to be paid to the platform for sales on cross-border e-commerce sales platforms. Taking the AliExpress platform as an example, the platform fee mainly refers to the 5% of the total transaction amount…

Cash flow management for cross-border e-commerce financial monitoring

By Ultraman

In corporate financial management, cash flow is the lifeline. If you blindly develop or prepare goods and ignore cash collection and reserves, once the cash flow breaks, the company will be unable to operate. ① Set up capital warning Based on the daily or monthly cash flow bill data, combined with the capital budget table,…

Inventory management for cross-border e-commerce financial monitoring

By Ultraman

In addition to the risk of overstocking, the more difficult problem of inventory management is the out-of-stock problem caused by untimely replenishment. Novice sellers often encounter the problem of inventory backlog, so the monitoring of inventory data should be timely. Only in this way can timely measures be taken to deal with and adjust, effectively…