eBay is a global online auction and shopping website. It was founded in 1999, and its Chinese name is also known as Electronic Bay, Yibei, and Yibei. The eBay platform is mainly based on the B2C vertical sales model, mainly targeting individual sellers or small business sellers. eBay is committed to promoting the development of…
The following is an example of informing customers of a product that is in stock. Dear Sir, Thank you for your order of June 1. We enclose a catalogue and price list. Meanwhile, we have also sent a catalogue of our range of tinned vegetables under separate We are sorry, however, that our tinned fruit…
International business negotiations involve negotiation partners from different countries and regions. If you want to win in international business negotiations, you must be familiar with the different cultural backgrounds of businessmen from all over the world and adopt different negotiation methods for different negotiation partners. The negotiation styles of China and the West are different.…
In cross-border e-commerce B2B business, if product quality and service are the cornerstones of business cooperation, then maintaining good friendship with customers is the key to winning when salesmen compete with competitors of equal market status. Humans always have common emotions and like to deal with friendly people. Long-term business cooperation is often based on…
A sample apology letter for poor packaging of goods is shown below. Dear XXX, We acknowledge the receipt of your email. We deeply regret that the goods suffered a certain damage during transportation from the port to your factory due to the packing cage not been sealed well. After serious inspection of the trial video…
The following is an example of informing customers about a promotional product. Dear Sir, Looking though our records we note with regret that we have not had the pleasure of an order from you since last October. As you were one of our regular clients, we are very much concerned if you have been dissatisfied…
For cross-border e-commerce B2B salesmen, it is usually necessary to communicate with customers several times before and after the customer visits. Although the specific situation of each customer is different, the communication content often has some commonalities. Here are some English email templates for reference. When necessary, they can be slightly modified and sent to…
International business negotiations are, to some extent, a contest of strength between negotiators on both sides. The effectiveness of negotiations often depends on the knowledge and psychological quality of the negotiators. Since the factors involved in international business negotiations are extensive and complex, it is very important to be familiar with the relevant knowledge. Generally…
The following is an example of notifying customers of a price change. Dear xxx,We enclose our new catalogue and price list. The revised prices will apply from 1 April 2019.You will see that there have been a number of changes in our product range. A number of improved models have been introduced. Our range of…
The goal of international business negotiations is to sign an agreement or contract that satisfies all parties. The two negotiating parties do have a confrontational relationship to maximize their own interests, but the more important thing is the cooperative relationship. Therefore, using some negotiation skills appropriately in the negotiation can avoid conflicts. (I) Establish a…