First, let’s take a look at the circumstances under which a removal order needs to be created. The first situation: the unsalable goods generate long-term storage fees, the goods are discontinued, or other seller reasons require the existing FBA inventory to be delivered to self-built or third-party overseas warehouses. The second situation: the seller’s FBA…
(1) Introduction to account feedback. Feedback is different from comments. It is mainly the evaluation of the store by the buyers. In the case of a large number of copycats and fierce competition on the Amazon platform, maintaining a high feedback score is a weapon to surpass other sellers and is the cornerstone of the…
Currently, there are three ways to obtain UPC on the market: (1) Purchase from Amazon’s official designated supplier, website: www.barcodestalk.com. (2) There is a barcode generator that can mass-produce UPC or EAN for free, but the barcodes generated in this way do not have certificates and many of them have been used. You must not…
Situation: The buyer has placed an order and the goods have been shipped, but the logistics information is not found online. The buyer sends an email to inquire about the status of the goods. Dear customer, Sorry for disturbing you，we tracked your shipping. The shipping information may not update so prompt，could you please keep your…
The problems and email types that Amazon sellers often encounter can be divided into the following categories: (1) Pre-sale. Buyers ask about the price and related information of the product, as well as whether the store has any recent promotions. Regarding this type of buyer information, sellers must give timely replies based on the store’s…
Amazon common response template: Customers ask about product prices, related information, and recent promotions. Customer: I want to know size of the shoes and do you have any promotion activities for the shoes? Please reply to my e-mail. Customer Service: Thank you for your e-mail and I would like to answer your question. After checking…
The specific advertising effect of Facebook still needs to consider the industry category, audience form, advertising content and budget, and analyze according to the actual situation. There are also some tips to pay attention to when placing advertisements: 1) The purpose of the advertisement must be clear. 2) Facebook can accurately locate the age, gender,…
Scenario: The customer asks about the logistics number of the goods or whether they have been shipped. Dear Customer， Thank you for contacting us regarding your inquiry. Orders are shipped within two days after they are placed. Usually，we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please…
Situation: Follow-selling warning email. Hello， We have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN：B00GICPZT0) which is sold exclusively by the brand authorized sellers. Please refer to our attachment. Please send the confirmation to us after you remove the product as issued from your…
Situation: The buyer did not receive the goods and sent an email to inquire about the situation. Dear customer， Sorry for disturbing you，we tracked your shipping. The package is now on the way to your place (it is now reaching your local post office). Dear customer， Sorry for disturbing you，we tracked your shipping. The package…