After-sales service includes regular email consultation, and the content of the email varies. Some may be because the buyer does not know how to use the product, so he sends an email to ask how to use it; some may be because the buyer reports that there is a problem with the product and needs…
FBA warehouses bring convenience to Amazon sellers in logistics and distribution, so naturally sellers also need to “pay” for this convenience, including but not limited to storage fees. Storage fees are divided into regular inventory storage fees and long-term storage fees. When talking about “removal of warehouses”, “long-term storage fees” are naturally involved. So how…
After some verification, the seller should be relatively clear whether they have infringed. If the product sold is indeed not infringing, directly present evidence to file a complaint; if the product is infringing, the seller should take an effective action plan to recover the store’s sales rights or restore the listing after figuring out the…
Amazon follows the principle of “buyers first”, so sellers will face various return issues: buyers who have just placed an order and found that they bought the wrong product and want to return it; buyers who have not signed for the product on the way want to return it; buyers who have just signed for…
Amazon sellers know that brand infringement can easily lead to permanent account closure. There are many forms of infringement and reasons for infringement. But it is mainly because sellers do not pay enough attention to intellectual property rights and have no awareness of preventing infringement risks. So when an infringement occurs, how should sellers deal…
On Amazon, not using FBA as a delivery method is equivalent to cutting off one’s own lifeline, and this is not an exaggeration. FBA delivery can improve the weight of the store account, and this alone is enough. In addition, sellers who are familiar with the FBA delivery process know that sending FBA is like…
The relevance of the products recommended to customers should be high, so as to achieve precision marketing. It should be noted here that it is best for sellers to communicate with customers using their own private emails. As for how to obtain the private email information of customers, it depends on the grasp of communication…