The Art of Customer Service Communication on the Ozon Platform: Maintaining a Professional and Positive Conversation Environment

By Ultraman

As an important place for e-commerce, the Ozon platform has strict regulations on the communication methods of customer service staff. Good customer service communication can not only improve customer experience, but also enhance the professional image of the brand. This article aims to comprehensively analyze the principles and skills that Ozon customer service should follow…

How to use Ozon’s API for product upload, order processing and logistics tracking

By Ultraman

On Ozon, a fast-growing e-commerce platform, sellers can efficiently manage sales and logistics processes through API interfaces. This article aims to provide detailed guidance on how sellers can use Ozon’s API to upload products, process orders, and track logistics, thereby improving sales efficiency and optimizing customer experience. 1. Initialize API settings. First, sellers need to…

What are the three types of Amazon in-site advertising?

By Ultraman

Advertisements on Amazon’s website belong to CPC mode, and advertisers only need to pay when their ads are clicked. This mode provides advertisers with more precise cost control and more effective advertising strategies, helping them achieve better marketing results and sales growth. 1. Are advertisements on Amazon’s website CPC or PPC? As one of the…

Amazon CPC Optimization Advertising Strategy

By Ultraman

Improving Amazon CPC advertising is a key step to increase product exposure and sales levels, so how to optimize Amazon CPC advertising? 1. How to determine the appropriate Amazon CPC? Determining the appropriate CPC price is one of the important links in promoting Amazon advertising. The level of CPC bidding is directly related to the…

What are the conditions for Lazada flash sales?

By Ultraman

Participating in Lazada’s flash sale can help you get more exposure and sales in a short period of time. What are the conditions for participating in Lazada’s flash sale? 1. What are the conditions for participating in Lazada’s flash sale? First, if you want to participate in Lazada’s flash sale, you need to have a…

Lazada delivery failure solution

By Ultraman

In the case of Lazada delivery failure, merchants need to take timely measures to solve the problem. This article introduces Lazada delivery failure and Lazada delivery failure processing methods. 1. What is Lazada delivery failure? Lazada delivery failure refers to the situation on the Lazada platform where, for some reason, an order cannot be successfully…

What is a reasonable return rate for Amazon stores?

By Ultraman

As Amazon merchants, they have to face a problem, that is, returns. Any Amazon store and Amazon product has the probability of return. However, as Amazon merchants, what they can do is to find ways to reduce the return rate. If the return rate of an Amazon store is high, then the Amazon store will…

Lazada Vietnam payment method

By Ultraman

The user needs of the Lazada platform Vietnam website are very different from other websites. If sellers want to make their products stand out, they must consider the needs of users so that they can get more orders. 1. What are the payment methods for Lazada in Vietnam? Lazada wallet payment: Lazada Vietnam provides a…

Amazon TM sellers’ follow-up selling skills

By Ultraman

Some TM-marked merchants were maliciously dragged to sell by their competitors. At that time, they asked service providers to drive them away, but three or four days later, the follow-up sales reappeared. Generally speaking, you may feel that you are a white-label, neutral brand, or you are a TM trademark, and you will feel powerless…

Detailed explanation of the key points of Amazon brand authorization

By Ultraman

I don’t know if you have noticed that the merchants who sell better on the Amazon platform are generally brand merchants, mainly because Amazon cross-border e-commerce pays more attention to the rights and interests of brand merchants. The protection of Amazon brand merchants is also relatively strong. So now most merchants take the brand route…