On Ozon, a fast-growing e-commerce platform, sellers can efficiently manage sales and logistics processes through API interfaces. This article aims to provide detailed guidance on how sellers can use Ozon’s API to upload products, process orders, and track logistics, thereby improving sales efficiency and optimizing customer experience.
1. Initialize API settings.
First, sellers need to set up an API encryption lock and Client ID in Ozon’s personal center. These two elements are crucial for each request to the Ozon Seller API, and they ensure the security and reliability of the request. Correctly configuring API settings is a basic step in using the Ozon platform API.
2. Product upload process.
Upload products to the Ozon platform, and you can upload up to 100 products per request. When uploading products, sellers need to specify the category and specific characteristics of each product. To ensure the accuracy of the information, sellers should refer to the list of required characteristics provided by Ozon and obtain the necessary data through the API interface. Once the product is successfully reviewed, it can be sold on the platform.
3. Order processing and shipment status.
After the user places an order, the system will display a package with the status “awaiting_packaging”. At this time, the seller should use the shipment list acquisition tool provided by Ozon and set the filter to status: "awaiting_packaging". This step is to ensure that the seller can process new orders in a timely manner.
Fourth, sub-packaging processing.
If the goods in the order need to be placed in multiple packages, the seller should use the partial shipment preparation method provided by Ozon to arrange the goods reasonably. Correct sub-packaging is essential to ensure the safe delivery of goods.
Five, order preparation and delivery.
When the package is ready and the status changes to “awaiting_deliver”, the seller can start shipping to the buyer. At this time, whether choosing integrated delivery service, non-integrated delivery service or independent delivery, the seller needs to provide package-related information, such as the recipient’s name and contact information. This information can be obtained through the following API request:
POST /v3/posting/fbs/list
POST /v3/posting/fbs/get
POST /v3/posting/fbs/unfulfilled/list
Six. Shipping service and package status update.
If the seller chooses an integrated shipping service, the package status will be automatically updated in the personal center. If you choose other shipping companies or transport by yourself, you need to manually update the package status of each order. This includes updating the package status to “in transit” (POST /v2/fbs/posting/delivering), “courier delivering” (POST /v2/fbs/posting/last-mile) and “signed for” (POST /v2/fbs/posting/delivered).
Seven. Add tracking number.
For orders using third-party logistics services, sellers can add a shipping tracking number through POST /v2/fbs/posting/tracking-number/set. This step helps buyers track the delivery status of the package and improve customer satisfaction.
Summary:
On the Ozon platform, sellers can greatly improve the efficiency of sales and logistics management by effectively using API interfaces. From product uploading to order processing to logistics tracking, each step requires precise operation and timely information updates. Proper use of API functions not only optimizes the sales process, but also improves customer experience. In today’s increasingly fierce e-commerce competition, mastering and applying these efficient e-commerce tools is crucial to improving sellers’ market competitiveness. Through these practical guidance and suggestions, sellers can conduct business on the Ozon platform more freely and achieve sales growth.