The strength of the customer Before making a quotation, the salesperson should try to understand the customer’s situation in various ways, such as understanding the customer’s economic strength through search engines or social media. The quotation for large and powerful terminal customers can be higher, but for small terminal customers, you must be very cautious…
In the process of guiding communication, it is particularly important to point out that we should always pay attention to logical issues. In the process of replying, the salesperson’s language expression should be as logical as possible, which is reflected in the hierarchy of the reply and the expression of the relationship between sentences, such…
The content of simple inquiries is very limited, and it seems to be just one or two casual sentences. If more methods are not used to judge, the value of such inquiries is likely to be low. For such inquiries, salesmen should combine the method of judging the type of inquiry, first judge the authenticity…
Every newcomer in cross-border e-commerce B2B business hopes to grow into a business elite. However, the “threshold” between dreams and reality needs to be crossed. The word “threshold” makes people wonder: Is it difficult to do cross-border business? In fact, although there is a threshold for doing cross-border business, it is not unattainable. In the…
The cultivation of basic knowledge and quality of cross-border e-commerce B2B salespersons is not achieved overnight, but needs to be cultivated over a long period of time in study and work. However, recruiting companies in the cross-border e-commerce talent market usually assess the basic knowledge and quality of applicants. Most of the questions they design…
Generally speaking, employers hope that you have good foreign language and computer skills, a balanced knowledge structure, and a solid foundation in foreign trade. It would be even better if you have some industry experience. Therefore, the questions designed by recruiting companies are usually based on this. It is best for candidates to meet the…
When communicating with customers, cross-border e-commerce B2B salesmen should be sensitive to what customers say or do, and be able to judge customers’ thoughts and attitudes through the content and tone of their words, and even their expressions and actions when they meet. Excellent salesmen can judge customers’ sensitivity and acceptance of prices through the…
For complex inquiries, we should first determine the type of inquiry; secondly, we should analyze the product selection issues and compare the product selection question list with the customer’s inquiry to determine the issues that the customer has already stated and the issues that have not been stated (and the issues that should be asked…
Good communication skills first refer to the ability of salesmen to communicate with customers in foreign languages in writing and verbally. Customer communication in cross-border e-commerce is often carried out in the form of emails at first. If customers visit, salesmen need to have good foreign language speaking skills. For example, salesman Xiaoqin successfully won…
Having basic knowledge and literacy is only the foundation for becoming an excellent cross-border e-commerce B2B salesperson. How to communicate effectively with customers through various channels and then obtain more orders is the main content of the work of cross-border e-commerce B2B salesperson. In cross-border e-commerce B2B business, the carrier for communicating with customers is…