It is not easy for a new store to get traffic on the AliExpress platform. However, as long as the seller puts in enough effort and patience, and takes a series of effective methods to increase exposure, I believe that the new store will soon be able to achieve growth in traffic and sales. This…
Doing foreign trade requires dealing with foreigners, so English proficiency is very important, and salesmen should have a high level of English. As a tool to measure the English proficiency of university graduates, the College English Test Band 4 and Band 6 (CET-4 and CET-6) are still effective reference standards. Generally speaking, salesmen should have…
For customers who require customized products or have high technical requirements for products, they usually care more about whether the technical conditions of the products can be met. If the salesperson knows that such technical conditions are difficult for other manufacturers to meet, he can strive for the initiative in price and raise the price…
A good quotation and a sophisticated and thoughtful quotation reply are important, but in a business environment, the product price itself is the top priority for customers. If the company’s products use a unified selling price, or a unified selling price in different regions, then the quotation is relatively simple. If the company’s products are…
Cross-border e-commerce B2B inquiry quotation refers to the response made by the salesperson to the inquiry sent by the customer based on the price of the product and the terms of the transaction (such as insurance, transportation, payment, delivery, etc.). 1. Simple quotation method The common form of quotation is the quotation, which is usually…
The guiding communication link of cross-border e-commerce B2B inquiries should pay special attention to following the 5C principle, as shown in Figure 3-13, namely Complete, Confirm, Concise, Courtesy, and Correct. 1. Complete In guiding communication, the salesperson should try to effectively respond to each question that the customer is concerned about. You can use numbers…
(1) The first part of the first reply to the inquiry: Thanks + company and product introduction + targeted reply The recommended structure of the first part of the first reply to this type of inquiry is “Thanks + company and product introduction + targeted reply”, that is, first thank the customer for sending the…
Response to an inquiry. The first response to an inquiry is called the first response to an inquiry. Inquiry negotiation is like a game between a customer and a salesperson, which can be described as a chess game. If the salesperson can analyze the customer’s psychology well and carefully consider every email and every sentence…
The costs of exporting goods are complex and varied. They can generally be divided into domestic costs and foreign costs. The two are divided by “export” (export refers to the departure of goods from the export port): costs incurred before export are domestic costs, such as packaging costs, domestic transportation costs, etc.; costs incurred after…
As one of the world’s mainstream cross-border e-commerce B2B platforms, Alibaba International Station also provides some information query methods and channels to facilitate sales staff to determine the type of inquiry. In addition to the above methods, for inquiries received on Alibaba International Station, sales staff can use the following methods to determine the authenticity…