Tokopedia Platform Overview

By Ultraman

Tokopedia is Indonesia’s largest and most trafficked C2C shopping website. It was founded in 2009 and allows individuals to open stores on the platform. Tokopedia’s goal is to help individuals and businesses in Indonesia open and manage their own online stores, while providing consumers with a safer and more convenient online shopping experience. Currently, there…

Zalora Onboarding Process

By Ultraman

Currently, Zalora does not have a recruitment team in mainland China. It only has a site in Hong Kong, where a recruitment manager assists in handling settlement matters. Sellers can log in to the Zalora website and click “Become a Seller” at the bottom. Then fill in the registration information (name, address and contact number)…

Shopee Product Status Query Explained

By Ultraman

(I) Taiwan YTO parcel tracking In addition to checking the status of parcels on the Shopee platform, sellers can also check parcels through the YTO official website or YTO customer service. YTO official website tracking address: http://www.yto.net.cn/gw/index/index.html YTO customer service contact information is as follows (if there is any change, please refer to the official…

Shopee Buyer Review Management Operation

By Ultraman

(I) How to see the buyer’s evaluation Click “My Shop” > “Shop Rating” to see all the buyer’s evaluation. Click “Reply” and the seller can reply to the buyer’s evaluation. (II) How can the buyer modify the evaluation? The buyer can modify the evaluation on the product page by entering “Shop Rating” from the “Order…

Common Problems of Bargaining among Shopee Buyers

By Ultraman

If the seller turns on “Allow Negotiations” in “Shop Settings”, buyers can negotiate product prices through chat; if the seller agrees to lower the price of the product, the buyer can apply for a bargaining request through chat. When a buyer applies for a bargaining request, the seller can see the buyer’s application in the…

Qoo10 entry conditions and process introduction

By Ultraman

Qoo10 Entry Requirements (1) Business license. (2) UnionPay cards that accept SGD. (3) Experience in cross-border e-commerce (provide store links on eBay, Amazon, AliExpress, Wish, etc. for review). Qoo10 Entry Process Step 1: Log in to the Qoo10 official website. Sellers who cannot read English can switch the language to Simplified Chinese at the top…

Shopee delivery operations and common problems

By Ultraman

(I) Single Delivery (LWE, Levi’s International Logistics) Click the “Arrange Shipment” button on the far right of any order on the “To Ship” page. Enter the shipping order number on “Tracking#”; the order number can only be entered once, so please make sure it is correct. (II) Single Delivery (SLS) Click the “Arrange Shipment” button…

Shopee Logistics Guide: Logistics Activation and Logistics Channels

By Ultraman

1. Activate logistics (1) Activate SLS (Shopee Logistics Service) logistics Due to the different logistics conditions of each site, you can consult the investment manager for details before activating logistics. It should be noted that when changing or opening a new logistics channel, it may be necessary to modify the product price. Please consult the…