In the foreign trade workplace, the words of customers often contain rich information and potential intentions. A simple “you are very good” may not only be an approval of the work, but may also indicate a certain turning point or termination. This article will popularize how to interpret the true intentions behind the customer’s words,…
To exaggerate a bit, almost 90% of the information needed by the foreign trade industry can be collected online. Whether it is troubleshooting of various technical problems, industry information, or even the width of the parking lot in front of your client’s company. The key is how to find the web page where this information…
In the field of foreign trade, effective communication with customers is the core link to build trust and promote transactions. This article will popularize practical skills in foreign trade communication, including how to recommend products, enhance customer trust and facilitate order transactions, to help foreign trade practitioners improve communication effects and win more business opportunities.…
In business communication, interaction with customers is one of the key links in relationship development. However, facing those silent customers, we often feel confused and helpless. Obviously, the other party may have the intention to buy, but lack of positive feedback and interaction has become a common problem for many foreign trade practitioners. This article…
In foreign trade business, customer follow-up is a crucial link. However, many foreign trade practitioners often fall into some misunderstandings when following up with customers, resulting in poor follow-up results and even missed orders. This article will popularize the common misunderstandings in foreign trade customer follow-up and propose correct follow-up strategies to help foreign trade…
In foreign trade business, customers often ask us whether we are a factory or a trader, which is a headache. Different answers may have different effects on customers, so we need to choose the right way to answer this question to maintain a good cooperative relationship and meet customer needs. 1. Tendency answer: Emphasize factory…
In addition to the Internet, the most direct and effective way to find foreign trade customers is to participate in trade fairs. You can visit or participate in the exhibition. The purpose of visiting is to feel the market and understand the market changes in the industry, which does not cost much. Participating in the…
There are many miscellaneous charges for ocean shipping and they are very flexible. These charges are often separated from the ocean shipping charges and charged separately. Some freight forwarders deliberately lower the freight to attract customers in order to solicit business, and then charge extra high miscellaneous charges to make up for it after the…
Whether to give samples, how to give them, whether to charge sample fees and express delivery fees are often headaches for business novices. First of all, samples should be given. For target customers, it is better to give them actively. Seeing is believing, a physical product is more convincing than ten long development letters. This…
In a sales team, the role of a manager is not only responsible for promoting business, but more importantly, it is to evaluate and guide team members to help them improve their performance and capabilities. Compared with sales champions, managers need more sacrifice and responsibility, not just the pursuit of outstanding personal performance. Below we…