An in-depth comparison of Amazon’s flash sales and seven-day sales

By Ultraman

As an Amazon seller, participating in various promotional activities is a key link to increase product exposure and promote sales. Among them, both flash sales and seven-day promotions have attracted much attention from sellers, but there are some obvious differences in their forms and characteristics. Understanding these differences will help sellers use these two forms…

Amazon off-season promotion strategy

By Ultraman

As one of the world’s largest e-commerce platforms, Amazon experiences a cycle of off-season and peak season every year. In the off-season, product sales are relatively low, but smart Amazon merchants know that this does not mean stagnation. In the off-season, through clever advertising strategies and product promotion, merchants still have the opportunity to increase…

Detailed explanation of Amazon return label and label replacement process

By Ultraman

On Amazon’s e-commerce platform, returns are an inevitable part. For some third-party sellers’ products that are shipped by themselves, if they need to be returned to the Amazon warehouse, they need to use Amazon return labels. This article will explore the meaning of Amazon return labels and the detailed process of how to return and…

How do cross-border e-commerce customer service handle product shortage disputes?

By Ultraman

As with handling product quality issues, after receiving customer complaints, customer service staff should first ask the customer for proof of shortage of relevant products; second, if it is determined that the quantity of goods is insufficient, apologize to the customer and provide solutions to appease the customer’s dissatisfaction. For details, please refer to the…

General responses to cross-border e-commerce customer service dispute resolution

By Ultraman

To prevent disputes from being filed, customer service staff will strive to provide customers with satisfactory solutions for various issues after the customer has paid. Despite the efforts of customer service staff, sometimes customers still escalate complaints to platform disputes. In this case, customer service staff should adhere to the principle of customer-centricity, use effective…

Solutions to Amazon Shipping Restrictions

By Ultraman

Amazon’s shipping restrictions are measures taken to maintain the overall efficiency and reliability of the platform, with the aim of controlling inventory, reducing overcrowding in warehouses, and ensuring the smooth operation of supply chain management. These restrictions usually apply to new sellers, high-risk products, and low seller performance. Although these restrictions may bring some challenges…

Shein’s operating model features

By Ultraman

With the booming development of e-commerce, more and more sellers have joined in. As a well-known fashion e-commerce platform, SHEIN provides sellers with different entry modes, which are mainly divided into agency operation mode and independent operation mode. These two modes of cooperation differ in terms of seller entry requirements, seller types, supply cooperation, etc.…