In cross-border e-commerce, sellers should be cautious when dealing with complaints. After receiving a complaint letter or related complaint information, the seller should first investigate and verify whether the situation is true, and then make a corresponding reply based on the actual situation. Do not flatly deny the other party’s complaint when the facts are…
(I) Definition of competence The concept of “competence” was first formally proposed by David McClelland, a professor at Harvard University, in 1973. It refers to the deep-level characteristics of individuals that can distinguish those with outstanding achievements from ordinary people in a certain job. It includes motivation, traits, self-image, attitudes or values, knowledge in a…
In Amazon’s search ranking, the product title is a very important factor. It is the first factor to attract customers to the store, and it is also the basis for subsequent marketing, promotion, and traffic generation. A good product title can greatly increase the probability of successful sales. So how to draft a title, what…
In cross-border e-commerce, whether it is between merchants and manufacturers or between merchants and consumers, consultation on trade conditions is very necessary. The content of the consultation may involve price, specifications, quality, quantity, packaging, shipping and requesting samples. Consultation can be in the form of oral, written, email, etc. In order to better understand the…
For Amazon sellers, it is very important to adopt the appropriate delivery mode. Currently, Amazon sellers can choose the self-delivery mode in addition to FBA delivery. I believe many people are already familiar with FBA delivery and are familiar with the backend settings, but they have some knowledge of the self-delivery mode. Therefore, this article…
(1) The first step is to select the standard delivery area and service level. Standard delivery area: includes the continental United States, Alaska and Hawaii, and the United States protectorates. There is a regional description at the bottom of this page, which explains in detail the scope of each region in the United States. Before…
If opening a store is the framework in cross-border e-commerce trade, then the product is the flesh and blood of cross-border e-commerce. Therefore, sellers should pay attention to the introduction of products. A beautiful and comprehensive product introduction will help buyers understand the product in detail and specifically, facilitate them to choose the most suitable…
1. Similarities The legislative backgrounds and purposes of countries around the world are not exactly the same, but they have similarities in their main guiding ideologies. First of all, the purpose is to develop a healthy cross-border e-commerce market, with the focus on the legal field, and reasonable laws and regulations should be formulated to…
International Standard Book Number (ISBN) is an international number designed specifically for identifying books and other documents. Publications that use the ISBN coding system include books, pamphlets, microforms, Braille prints, etc. That is to say, sellers who list publications on Amazon need to provide Amazon with an ISBN code. Each book has a unique ISBN…
(1) Remember not to use untrue product titles to increase search rates, because even if customers search for them, these clicks will not be converted into sales. Even if they are lucky enough to be converted into purchases, consumers will return the goods after receiving them and find that they do not match the description…