Cross-border e-commerce related customs tax reply template

By Ultraman

Dear Mike, Thank you for your inquiry and I am happy to contact you. I understand that you are worried about any possible extra cost for this item. As to Based on the past experience, import taxes fall into two situations: First, in most countries, it did not involve any extra expense on the buyer…

Cross-border e-commerce reminder template for buyers to pay

By Ultraman

In general, if the customer does not pay in time after placing an order, you can remind the customer that if there are any problems with the price, size, etc. of the product, you can inform them in time, and you can also remind the customer that the product will be shipped as soon as…

Communication between cross-border e-commerce companies and customers about logistics

By Ultraman

Logistics refers to the process of the physical flow of goods from the supply point to the receiving point. In the process of the flow of goods, according to actual needs, it includes basic functional activities such as transportation, storage, loading and unloading, packaging, circulation processing, distribution, and information processing. Logistics consists of the transportation,…

Cross-border e-commerce discount template for customers

By Ultraman

Dear Daisy, Thanks for your message. The price we offer is lower than the market price. And as you know, as the shipping cost is really high, our profit margin for this product is very limited. However, we can offer you a XXX % discount if you purchase more than XXXX pieces in one order.…

Cross-border e-commerce out of stock reply template

By Ultraman

Dear X, We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.…

Cross-border e-commerce pre-sales service

By Ultraman

The main purpose of pre-sales service is to assist customers in engineering planning and system demand analysis, so that our products can meet user needs to the greatest extent, and at the same time, the customer’s investment can achieve the greatest comprehensive economic benefits. The content of pre-sales service is diverse, mainly providing information, market…