Logistics refers to the process of the physical flow of goods from the supply point to the receiving point. In the process of the flow of goods, according to actual needs, it includes basic functional activities such as transportation, storage, loading and unloading, packaging, circulation processing, distribution, and information processing. Logistics consists of the transportation, warehousing, packaging, handling and loading and unloading, circulation processing, and related logistics information of goods. Cross-border e-commerce logistics is a long way away, and the logistics costs involved are high. All companies have adopted various methods to reduce logistics costs. Some have established overseas warehouses, and some have formed long-term cooperative relationships with domestic logistics companies, and have more affordable logistics prices. Therefore, it is necessary for sellers to clarify the logistics methods and explain the costs to customers. The cost of logistics accounts for part of the product cost.
Every cross-border e-commerce shop has made some regulations on logistics, such as:
Shipping:
.We will ship out your order within 3-5 days once your payment has been verified by AliExpress. If the product is out of stock, it may delay 2-5 days.
·Items are shipped from China using Airmail and reach most of the countries within 10 to 25 business days.
·Delivery time depends on destination and other factors and it may take up to 30 business days.
Sample 1 : Seller Shipping Arrival Time Email Template
Dear Jack,
Thank you so much for your great support on us.
Usually it takes about 7-12 days for the item to reach you.
Any question, feel free to contact us and we will reach you at the soonest.
Best regards!
Sample 2: Sometimes, we will receive such requests from customers
Hello, but I do not want by DHL.
DHL delivery to my house is USD130, but I only pay USD8 sending by EMS.
If you send by DHL, I will not accept the order.
Thanks!
After proper arrangement, we can reply as follows:
We are happy to inform you that your order can be sent via EMS express!