Different types of buyers in cross-border e-commerce and their coping strategies In the field of cross-border e-commerce, understanding the different types of buyers and their behavioral characteristics is crucial to improving service quality and sales efficiency. According to buyers’ behavior patterns, personality characteristics and purchasing motivations, we can roughly divide them into the following categories…
Cross-border e-commerce customer feedback letter and reminder template In the cross-border e-commerce industry, customer praise can not only enhance the credibility of the store, but also enhance the purchasing confidence of potential customers. When customers give positive feedback, cross-border e-commerce sellers should express their gratitude in a timely manner, which will help deepen the relationship…
Comprehensive Guide to Cross-Border E-Commerce Customer Service: Improving Communication Skills and Service Awareness Communication skills Comprehensive answers to customer questions When facing questions from customers, your answers must be comprehensive. A comprehensive answer does not mean to be eloquent, but to provide comprehensive answers to the customer’s questions, especially the key questions. For example, in…
A comprehensive guide on how to successfully launch products on Dunhuang and increase sales Launching products on DHgate, a popular e-commerce platform, is a key step in attracting potential buyers and increasing sales. In order to be successful on the platform, sellers need to follow some basic rules and strategies. This article will integrate the…
Cross-border e-commerce buyers’ psychological analysis and coping strategies: a comprehensive analysis from pragmatism to doubts Realistic psychology The first thing cross-border e-commerce buyers pay attention to is the actual value and practicality of the goods. In order to meet the needs of this group of buyers, sellers should highlight the features of the product such…
Value and strategy analysis of cross-border e-commerce product development In the context of the rapid development of cross-border e-commerce, product development and strategy are crucial. The following is a multiple value analysis for product development, including trends, hot spots, visual, practical and cognitive values. 1. Trend value If a product wants to sell well, two…
Detailed explanation of DHgate promotion rules and merchant ratings 1. Rules for DHgate promotions Setting and display rules Activity time: Only supports the creation of promotions for this month and the next month to ensure the timeliness and management convenience of the activities. Event status management: Once an event enters the “Pending” status, it cannot…
Cross-border e-commerce customer payment reminder and inventory handling strategy guide In the process of cross-border e-commerce operations, reasonable communication strategies are crucial when facing customer payment reminders and inventory management issues under different circumstances. This article will integrate processing methods in multiple scenarios, aiming to help sellers effectively improve order completion rates and enhance customer…
Dunhuang.com cross-border e-commerce product pictures and detailed description specifications Product pictures Image requirements When publishing products on Dunhuang Online, you can add 8 product pictures to each product description, and the file format is .jpg. These images should be clear, detailed, and truly reflect the product itself to ensure there is no misunderstanding among buyers.…
Guidelines for writing cross-border e-commerce product introductions: detailed explanation of features and specifications In cross-border e-commerce, writing high-quality product introductions is crucial for communication between sellers and buyers. In the product introduction, key information such as materials, specifications and sizes, and usage methods are involved. Sellers must ensure that the content provided is true and…