A summary of commonly used communication templates for cross-border e-commerce pre-sales customer service In cross-border e-commerce transactions, pre-sales customer service plays a vital role. Not only do they need to respond to customer needs in a timely manner, but they also need to be able to properly handle various special situations to ensure customer satisfaction…
Analysis on India’s e-commerce market growth and Indonesia’s cross-border e-commerce opportunities India is one of the fastest growing e-commerce markets in the world, with the market value expected to reach US$200 billion by 2026. The total value of the Indian e-commerce market in 2015 was US$19.7 billion, while in 2017 it reached a record high…
Cross-border e-commerce flash sale model: similarities and differences between Vipshop International and Awok The cross-border e-commerce flash sale model has attracted the attention of many consumers with its unique limited-time sale characteristics. This model not only has leaders like Vipshop International in China, but also has a similar company in the Middle East – Awok.…
Analysis of online marketing and Internet popularity in Southeast Asia Informatization is the basis for the emergence of network marketing. Informatization promotes the development of science and technology, economy and society, causing them to undergo major changes. As a stable and rapidly developing region, Southeast Asia is gradually becoming an important economic engine. This article…
How to use VK for efficient brand marketing: a comprehensive guide from account setup to fan management VK (formerly known as VKontakte) is a well-known online social network service platform in Russia. Its users are mainly distributed in Russian-speaking areas such as Russia, Ukraine, Belarus, Azerbaijan, Kazakhstan, Kyrgyzstan, and Moldova. Similar to Facebook, VK allows…
Detailed explanation of cross-border e-commerce business types and market strategies As an emerging business model, cross-border e-commerce is changing the global trade pattern. Cross-border e-commerce is divided into different types based on transaction entities, transaction items and project liquidity. This article aims to explore the main business types of cross-border e-commerce and analyze the business…
In-depth analysis of cross-border online consumer types and influencing factors In the context of cross-border online consumption, consumer behavior and motivations are affected by a variety of factors, which can be classified into five types. At the same time, consumers’ environmental factors and marketing strategies also affect cross-border consumption decisions to a great extent. Five…
Detailed explanation of key information and procedures for cross-border e-commerce and trademark registration In the context of the growing cross-border e-commerce industry, whether it is market research, platform registration, product information preparation or trademark registration, it is particularly important. This article aims to consolidate relevant information to provide a comprehensive guide for practitioners. Cross-border market…
New trends in the cross-border e-commerce consumer market: youth, personalization and diversification Under the influence of today’s digital trends, cross-border e-commerce is undergoing profound changes. According to consumer research reports and related statistics from Accenture, the world’s largest management consulting company, Chinese consumers, especially those born after 1995, are leading the main force in this…
Cross-border e-commerce customer service email template: price adjustment, evaluation modification and evaluation reminder strategy In the field of cross-border e-commerce, customer service is a key link in maintaining brand image and improving customer satisfaction. Whether it’s handling a reminder after a price adjustment, requesting a revision of a negative review, or urging a customer to…