Packages sent to the Shopee platform warehouse must have an outer domestic express delivery receipt and an inner Shopee platform delivery receipt. Packages that have problems such as no Shopee platform face slip, a single face slip pasted multiple times, damaged packaging, etc. are collectively referred to as abnormal packages. We need to ship the…
Taking the Malaysian site as an example, sellers need to provide the following information to enter the official mall: (1) The company’s business license. (2) Registration certificate of the brand trademark (must be registered in China and Southeast Asia at the same time, or in China and Malaysia). (3) If the seller is an authorized…
Germany, as the largest economy in Europe and an important cross-border e-commerce market, attracts many sellers to choose to establish overseas warehouses there. However, for cross-border e-commerce sellers, it is crucial to understand the fee structure of overseas warehouses in Germany and how to reduce costs. This article will delve into the cost components of…
As an important market for cross-border e-commerce sellers, Europe has a broad consumer group and a prosperous economic environment. In order to better serve European customers and improve logistics efficiency, many sellers choose to establish overseas warehouses in Europe. When choosing an overseas warehouse in Europe, annual rent is an important consideration. This article will…
Shopee’s official mall, Shopee Mall, is an exclusive mall opened by the Shopee platform for major brands. The official mall’s exposure and popularity are relatively high, and it can effectively establish a brand image for sellers and improve the trust of buyers. The official mall is displayed in two locations, one is the Banner (column…
Buyers can apply for returns/refunds based on the “Shopee Performance Guarantee” before clicking the “Confirm Receipt” button. The conditions for submitting such applications are as follows: (1) The buyer has not received the goods to the product. (2) The product is defective and/or damaged during shipping. (3) The seller sends goods that do not meet…
The packaging service model means that after the seller generates an order, he purchases the order goods from the supplier and sends them to the freight forwarder. The freight forwarder packages the order goods, veneers them and sends them to the warehouse of the Shopee platform. For sellers who do not have their own products…
The “Order” section contains 3 options: “My Order”, “Ship Order” and “Return/Refund”. 1. My Order Click the “My Order” option. (1)All. By clicking the “All” option, we can see all orders and the amount payable by the buyer for each order, status, selected logistics provider, etc. Order types include Not yet paid, Pending shipment, In…
The “Products” section contains 3 options: “My Products”, “Add Products” and “My Violations”. 1. My Products Click the “My Products” option. (1) All. By clicking the “All” option, we can see all products, including those that are sold out or banned. (2) On-shelf products. By clicking the “Products on Shelf” option, we can see the…
Except for the Thai site where partial refunds are not possible, on all other sites on the Shopee platform, sellers can choose to refuse the refund after the buyer applies for a refund, and local customer service will intervene to handle the partial refund. Packages in Malaysia cannot currently be returned to China through SLS…