(I) Order Cancellation Buyers cannot cancel GS orders that have been shipped, but buyers have the right to request cancellation and refund for orders that have not been received for more than 30 days (based on payment time). The losses shall be borne by the seller. Losses not caused by the seller shall be handled…
Depending on the different logistics methods, there are three types of transportation for goods on the Kilimall platform, namely FBK (Fullment By Kilimall), GS (Global Shipping) and DS (Drop Shipping). Chinese sellers can only choose FBK and GS. FBK type: Sellers prepare goods in advance to Kilimall’s overseas warehouse in Africa, and the overseas warehouse…
(i) Selling prohibited or restricted goods will result in the account being closed The prohibited goods that Kilimall prohibits from selling include: drugs, precursor chemicals and drug tools, firearms and ammunition, controlled instruments, military and police supplies, medicines, medical devices, and illegal products such as pornography, violence, vulgarity and aphrodisiacs. The goods restricted for sale…
Since Kilimall collects a store deposit before opening a store, this involves the question of how to refund the deposit paid if the store is not successfully opened, or if the seller wants to close the store after operating for a period of time without receiving any orders. Deposit refund process: (1) For stores that…
Kilimall was founded in Kenya in 2014 by a former Huawei executive. The word Kilimall comes from Mount Kilimanjaro, the highest mountain in Africa, which means that Kilimall hopes to become the number one e-commerce platform in Africa. In order to solve the problem of online payment in Africa, the founder of Kilimal took advantage…
Sellers all hope to have a product that can be sold every day and has a great demand all year round. However, generally, this type of product often has some best-selling models that have firmly occupied the top few. If our products cannot be upgraded or differentiated, there is no way to successfully attract attention…
Open the Kilimall store backend homepage and click “Product”. This module contains 8 parts, namely: (1)Upload Product: Generally upload products manually. (2)Import Products: Excel batch upload operation. (3)Product on Shelf: Products on sale. (4)Warehouse: Manage products that are out of stock or not yet available for sale. (5)Decoration Modules: Used to optimize product details. (6)Specifications:…
Kilimall supports both individual and corporate sellers. The main difference between the two is that individual stores can upload 200 listings, B-level corporate stores can upload 2,000 listings, and there is no limit on the number of listings that can be uploaded by B+-level corporate stores. The platform also provides storage subsidies and traffic subsidies…
Jumia platform launches the latest promotions every week. By participating in the promotions organized by the platform, sellers can get more platform support and attract more customer traffic. There are two ways for sellers to participate in Jumia’s promotions: one is to directly participate in the promotions provided by the platform and apply to join;…
Step 1: Prepare the electronic packing list (FBJ Packing List). Please note that one PO corresponds to one packing list, and shipments cannot be made in batches. If the actual shipment quantity and model are inconsistent with the PO approval, the seller needs to reapply for the PO on the website backend. Step 2: Send…