The untapped African e-commerce market

By Ultraman

In Africa, known as the “last virgin land”, the stories of Chinese gold diggers have never stopped. Since aiding Africa in the 1960s and 1970s, the first generation of Chinese have helped the African people build infrastructure. Many Chinese workers have sacrificed their lives on the Tanzania-Zambia Railway. Starting in the 1980s and 1990s, the…

Shopee Webchat settings

By Ultraman

Sellers can use the main account/sub-account to log in to Webchat to receive chat messages from multiple stores. 1. Set up Webchat chat distribution (1) Create a group Before the sub-account receives store messages, the main account must set up the diversion of store messages. , so sellers need to create separate chat groups for…

Shopee store management “Shop Rating” (product evaluation)

By Ultraman

Sellers can check the ratings and reviews of the store by buyers who have purchased products in the store on the “Shop Settings” – “Shop Rating” interface of the seller center. At the same time, the seller can click “Reply” to reply to the corresponding buyer. 1. View ratings Enter “Shop Rating” to view “All”…

Shopee store management “Shop Setting” (store setting)

By Ultraman

1. Negotiation function “Allow Negotiations” is a function where buyers can actively discuss product transaction prices with sellers through chat. Sellers can set whether to accept the buyer’s bid in the background . (1) Turn on the negotiation function The merchant negotiation function in the Seller Center is turned off by default. Sellers can click…

Shopee store management “My Addresses”

By Ultraman

Sellers can add/change the store’s return and exchange address through “My Address” for buyers to use for returns and for the platform to process sellers’ returns. Note that if the return address is not set in time, when an abnormal item occurs, the package will be destroyed because the store does not have a return…

Obstacles to the development of the African e-commerce market

By Ultraman

Africa has excellent advantages for the development of e-commerce, but behind these advantages, there are also very difficult objective obstacles. (1) Underdeveloped infrastructure It is a well-known fact that Africa’s infrastructure is weak. Although it is improving, it is still the main bottleneck for Africa’s development. Imperfect infrastructure makes it difficult to build a logistics…

Shopee store management “Shop Settings”

By Ultraman

(1) “ShopProfile” (store introduction) and “ShopDecoration” (store decoration) (1) Sellers can complete the store name, store pictures, store information introduction and Promotional video settings. Enter the “Shop Settings” “Shop Decoration” of the Shopee Seller Center to perform basic decoration of the store. Good store decoration will attract more buyers to pay attention to the store,…

eBay Supplementary Credit Rating

By Ultraman

In some cases, the seller may need to further explain or explain the credit evaluation previously left to the buyer, that is, to supplement the original evaluation. The specific operation method of supplementing the credit evaluation is as follows Step01 Enter the “Feedback Forum” page and click on the “Feedback tools” list on the right…

How to respond to buyer reviews on eBay

By Ultraman

Buyers usually leave fair comments to sellers when purchasing goods. If the buyer leaves a positive comment, the seller can reply to the buyer’s comment and express gratitude to the buyer: If the buyer leaves a positive comment, Sellers with negative reviews can explain the issues raised by buyers by replying to the reviews, and…

How to deal with negative reviews on eBay

By Ultraman

For eBay sellers, buyer reviews are crucial. Positive reviews can help sellers attract traffic and increase their customer base, but negative reviews can have a negative impact on sellers’ sales. Therefore, sellers should pay attention to buyer reviews, discover negative reviews in a timely manner and handle them appropriately to reduce the impact of negative…