Why should I provide tracking information for my orders? Providing valid tracking information for your orders makes customers happy, increases theirtrust, and provides proof of your fulfillment. This means that Wish can confirm your shipment much sooner and you can get paid much sooner. lf you choose not to provide tracking information for your orders,…
Practice Objectives Ability Objectives Be able to handle platform suspension appeals Be able to handle the relationship between customers and Wish Knowledge Objectives Master the format and writing requirements of English letters for platform appeals Master the format and writing requirements of English letters for communicating with customers Master the skills and techniques of relationship…
Please read the following terms of agreement (the “Agreement” or “Terms of Service”) carefully before using ContextLogic, Inc. (the website and services provided by Wish). This Agreement sets forth the legally binding terms, conditions and policies for your use of the http://www.wish.com website and all services provided by Wish on the website. By registering for…
Every Wish seller is responsible for following the laws that apply to you, your shop and your items, including any shipping restrictions for your items. There are some types of items that we don’t allow on Wish’s platform, even if they are legal and otherwise meet Wish’s selling criteria. Some things just aren’t in the…
Product Two-Tier High Refund Ratio Policy An important measure of customer satisfaction is a product’s refund ratio. Products with an extremely high refund ratio is an indicator of poor product quality and a bad consumer experience. Refund ratio is defined as the number of refunds over the number of orders during a period of time.…
As a cross-border e-commerce seller, operating your own store on the eBay platform is a lucrative opportunity. However, sellers need to comply with eBay’s rules and policies to ensure the stability and continued operation of their accounts. Sometimes, due to some reasons, eBay may close a seller’s account, which is a serious blow to sellers.…
Off-site product selection refers to product selection outside the Lazada platform through other cross-border e-commerce platforms, industry websites, social media and other channels. 1. Product selection through other cross-border e-commerce platforms When merchants want to know whether their products can be sold well on the Lazada platform, or want to know which products in this…
The so-called on-site product selection refers to the selection of products that we conduct on the Lazada platform based on the front-end and back-end data and product interface, following the product selection ideas and principles mentioned above. On-site product selection can be carried out from the following aspects. 1. Product selection based on hot-selling product…
As a cross-border e-commerce seller, opening your own store on the eBay platform is a very attractive option. However, opening a store requires certain investments and costs. This article will introduce the main costs required to open a store on eBay and provide some suggestions for reducing costs to help sellers build a successful business…
The so-called “product selection” is to choose the right product and upload it to your own store. There has been a popular saying in the cross-border e-commerce circle: “The success of cross-border e-commerce depends on product selection for 70% and operation for 30%!” This sentence accurately summarizes the important role of product selection in cross-border…