Detailed explanation of AliExpress delivery process: complete guide to online and offline delivery

In the field of cross-border e-commerce, AliExpress is an important trading platform, and its shipping process is crucial to sellers. This article will introduce in detail the delivery process of AliExpress, including online delivery and offline delivery modes.

AliExpress online delivery

What is AliExpress online shipping?

AliExpress online delivery is a service system created by Alibaba AliExpress and Cainiao Network together with a number of high-quality third-party logistics providers. After the seller places a logistics order online in the AliExpress backend, the logistics provider will come to pick up the package (or the seller will send it to the logistics provider’s warehouse), and then pay the freight online and initiate logistics rights protection online.

How to ship online?

For novice sellers, online shipping is a good choice. There are three main ways to deliver online:

• Operation in the AliExpress backend: Ship directly through the functions provided by the AliExpress platform.
• Third-party software: Use global transaction assistant, Sofu Dandaobao, AliExpress ERP and other tools to assist with delivery.
• API interface: Connect to the online delivery API interface and complete the delivery operation through its own ERP system.

AliExpress offline delivery

What is AliExpress offline shipping?

Offline delivery means that the seller arranges delivery by himself through the post office or the four major official express delivery methods. In addition, you can also choose to cooperate with a freight forwarding company.

Offline delivery process

1. Understand logistics channels: Discuss logistics channels and related information with the freight forwarder.
2. Open a freight forwarding account: After obtaining the freight forwarding system account, bind the AliExpress store and synchronize orders.
3. Select logistics method: Select the appropriate logistics channel in the freight forwarding system and fill in the order information.
4. Print the shipping label: Generate a logistics shipping label and attach it to the product packaging.
5. Contact to pick up the goods: Contact the freight forwarder to pick up the goods or deliver them to the freight forwarding company yourself.

Notes

• When the order quantity is small, the seller may be required to deliver the goods to the freight forwarding company by himself.
• After receiving the goods, the freight forwarder will calculate the freight and prompt it in the system, and the seller needs to pay the fee.

Preparation work before shipment

Whether it is online or offline delivery, sufficient preparations need to be made before delivery, including but not limited to confirming order information, checking product quality, and correctly filling in customs declaration documents.

• Confirm order information: Ensure that data such as customer name, destination, shipping method and declared value are accurate.
• Check product quality: Before packaging, be sure to check whether the quantity, color, and quality of the product meet the requirements.
• Fill in the customs declaration form: Carefully fill in the customer’s name, delivery address, declared value and other relevant data.

Conclusion

Whether shipping online or offline, sellers should choose the method that best suits them based on their own circumstances. At the same time, it is also very important to maintain a good customer service attitude throughout the entire delivery process. I hope the above content can help sellers better understand and master AliExpress’s shipping process.