Comprehensive guide for Doudian sellers: from store closing deposit return, order management to replenishment order export

With the vigorous development of the e-commerce industry, Doudian, as an emerging e-commerce platform, has attracted many sellers to join. However, during the course of business, some sellers may need to close their stores due to various reasons. When closing a Doudian store, the return of the deposit is one of the important issues that sellers pay attention to. In addition, for those sellers who are still in operation, how to effectively manage orders from multiple stores and how to export replenishment orders is also crucial.

Operation steps for returning the deposit after closing the store

1. Apply to close Doudian

Sellers need to log in to the Doudian Seller Center, click “Store Management” on the left side of the page, and then select “Close Store”. On the store closing page, sellers must carefully fill in the relevant information according to the prompts and ensure that it is accurate before submitting the closing application.

2. Clean up inventory and orders

This includes processing all in-stock products and pending orders. For products in stock, they can be handled by holding promotional activities, conducting clearance, or directly removing the products from the shelves. At the same time, it is necessary to ensure that all pending orders have been completed, including shipping, refunds, after-sales, etc.

3. Settlement of unfinished transactions

Before applying to close DouDian, sellers need to ensure that all transaction-related payments have been settled clearly. This includes product sales revenue, refunds, commissions, etc. In order to ensure accurate settlement, it is recommended that sellers contact the Doudian platform in time to carefully check and confirm that all payments have been settled correctly.

4. Apply for refund of deposit

Find the “Financial Management” module in the Seller Center and select “Margin Management”. On the deposit management page, click the “Apply for Refund” button and fill in the refund information truthfully as prompted.

5. Confirm refund account

When filling in the refund information, pay special attention to providing the correct refund account information, because usually the refund account needs to be consistent with the account used when registering Doudian. If you provide incorrect refund account information, it may cause refund delays or failures.

6. Waiting for review

After submitting the deposit refund application, the Doudian platform will review the application. The review process may take some time, depending on the review process of the Doudian platform.

7. Follow up on refund progress

While waiting for review, sellers should remain patient and pay close attention to the progress of the refund. If you have any questions or doubts, you can contact Doudian customer service in time to learn about the refund progress or seek help.

8. Confirm refund arrival

When the refund application is reviewed and approved by the Doudian platform, the deposit will be returned to the designated refund account. At this time, sellers need to pay close attention to the fund changes in the refund account to ensure that the refund amount is accurately received.

9. Cancel account

Finally, after completing the deposit refund process and confirming that the refund amount has been received, the seller can choose to cancel the Doudian seller account. It should be noted that after canceling the account, all information and data related to the account will be permanently deleted and cannot be recovered. Therefore, sellers must carefully confirm that everything is correct before canceling their account.

Multi-store order management skills

For multi-store sellers on the Doudian platform, if they want to master multi-store order management, they need to start from many aspects. In addition to establishing stable supplier relationships, it is also necessary to improve the order processing process, rationally utilize order management software, and establish an effective refund management mechanism.

1. Ensure the store has stable suppliers

When the seller receives a customer order, he should export it to an Excel table as soon as possible and synchronize it with the manufacturer for timely delivery, so that delivery issues can be effectively handled.

2. Establish a complete order processing process

Improper handling can easily lead to various problems, such as SKU errors, quantity discrepancies, delivery delays, and after-sales disputes. In order to avoid these problems, sellers need to establish a complete order processing process.

3. Proper use of order management software

In order to improve efficiency and accuracy, sellers can consider using some order management software, which can automatically identify order types and merge or split them according to set rules, greatly reducing manual burden.

4. Establish an effective refund management mechanism

If the seller fails to discover these refund orders in time and stops shipping, unnecessary losses will be caused. Therefore, sellers need to establish an effective refund management mechanism.

Operation steps for exporting replenishment orders

Step one: Log in to Doudian

First, sellers need to log in to their Doudian account and enter the store management page. Find the “Replenishment Order” option in the left navigation bar and click to view it.

Step 2: Select export conditions

In the pop-up export page, there are some options for export conditions, such as export time period, order information, etc. Select according to your needs and click OK.

Step 3: Export replenishment order

When determining the export conditions, click the “Export” button below. The system automatically and gradually exports the replenishment order list and generates an Excel document.

Step 4: Download the Excel document

After exporting, a reminder will pop up in the upper right corner of the page to remind you that the exported Excel document has been generated. Sellers can click on this prompt or find the export record in the “Export Records” list at the top of the export page.

Step 5: Query the exported replenishment order list

After downloading, open the Excel document and you can see the exported replenishment order list. The list includes order information such as order number, order time, product name, product quantity, etc.

The above content integrates the main information points of all the reference articles given, covering the detailed steps from store closing deposit return, multi-store order management to replenishment order export, aiming to help Doudian sellers better understand and operate related processes. .