Detailed explanation of frequently asked questions about store re-opening and order management for Doudian sellers

In the field of e-commerce, Doudian, as one of the most popular platforms, has attracted many sellers to join. However, in the actual operation process, sellers may encounter various problems, such as requirements for reopening stores and common problems in order management. This article aims to combine these questions and provide sellers with comprehensive answers and guidance.

1. Answers to questions for Doudian sellers about reopening their stores

1. Do I need to wait 6 months to reopen the Doudian store?

According to platform regulations, sellers must wait at least six months if they want to reopen their store after closing it. This period is mainly used to refund the deposit and review whether the seller still meets the conditions for opening a store. When re-applying, you need to submit relevant information and pass the review.

2. Why can’t I reopen the store immediately?

• Time is not expired: It must be ensured that six months have passed since the date of successful withdrawal.
• Inconsistent qualifications: New stores must submit business qualifications according to the latest specifications. If they do not meet the requirements, they will not be successful.
• Account Violations: If there are any violations in your account, you must first resolve the relevant issues before you can apply.

3. How to solve the problem of being unable to reopen the store?

If the time interval is sufficient and the qualifications match but you still cannot open a store, there may be a problem with your account. At this time, it is recommended to contact customer service to verify the specific reasons and make adjustments based on feedback.

2. Frequently Asked Questions about Order Management

1. How to shorten the picking and distribution time?

In order to improve efficiency, sellers can manage multiple store orders in a unified manner by distinguishing store orders and manual order recording. In addition, using the Excel file batch import function can also greatly simplify the operation process.

2. How to accurately print orders and pick them?

Using the system synchronization function, you can view detailed order information (such as product pictures, SKU, etc.) in the waiting area to facilitate accurate printing and picking. The system will also automatically merge identical orders based on buyer information to further improve picking efficiency.

3. How to handle shipments from different warehouses?

When goods are stored in different warehouses, they can be flexibly handled by splitting orders, printing and partial shipment. The system supports functions such as order collection, splitting and matching stores or warehouses, which helps to reasonably arrange the delivery process.

4. How to avoid incorrect refund orders?

Use the Express Manager backend to synchronize order refund status and filter out refund orders to prevent mis-delivery. The system automatically marks refund orders to remind sellers to avoid incorrect shipments.

To sum up, whether it is reopening a store or order management, sellers need to fully understand the platform rules and take corresponding measures to ensure the smooth progress of the business. I hope the above content can help all Doudian sellers and help them go further and further on the road of e-commerce.