(1)Total Pending Orders (Total number of pending orders).
(2)Current Daily Order Volume Limitation (Daily order limit): This is something that needs to be noted. New sellers will be temporarily limited to 5 orders per day. If the daily order volume has reached 4, you can apply to your account manager, who will increase the DOL (order limit) based on the store rating, up to a maximum of 4 times the daily average order volume. At the same time, if the store cancellation rate is too high, the system will automatically limit the seller’s daily order volume. The seller needs to find ways to increase the delivery speed and reduce the cancellation rate. When the cancellation rate is less than 2%, the DOL will be automatically unlocked and restored to the daily level.
(3)Rejected Products (Returned Products): Once this display appears on the homepage, the seller needs to optimize the SKU in a timely manner according to the reasons marked by the platform.
(4)Approved Products (Approved products).
(5)Pending Products (Pending Products): If the pending review time exceeds 48 hours, the seller needs to actively contact the merchant manager to handle it.
In addition, the standards for Your Rating (store rating) are: cancellation rate less than 2%; return rate less than 2%; effective inventory greater than 1; delivery within 48 hours.
Jumia platform users do not have the authority to delete administrators for the time being (administrators can be added in the background). It is recommended that sellers open Seller API Access permissions for personnel separately during the early API docking to prevent subsequent operation permission issues.
If an employee resigns, it will also affect the API link, so the API Key should be updated before the employee resigns to prevent the resignation of the employee from affecting the platform operation.