Having your eBay account frozen can be very frustrating and even devastating. Especially if you run a business and rely on the income it generates. Therefore, it is very important to understand eBay’s policies. If it is too late and your eBay account has been suspended or restricted, here are some ways to get your eBay account back on track. First, let’s take a look at the different reasons why eBay accounts are blocked.
Freeze
Generally, it is caused by some minor issues, such as delayed payment. This is one of the reasons that often affect account freezing. This problem can be solved by making a one-time payment on your eBay account.
Restriction
This situation is more serious than the previous one. It may be caused by the goods you sold not meeting the requirements of the customer. You can check the eBay seller dashboard. There are many reasons for this, such as delayed delivery time, tracking upload time, verification time, etc. This will have a huge impact on your account and will greatly reduce the chances of your items or users being found when users search for you. It may take a long time to find them.
Suspension
If your account is blocked, it means that you can no longer post anything on eBay. This will only happen if you violate extreme circumstances, so as long as you are careful, the chances of this happening are not particularly high.
How to recover your eBay account?
1. Understand why your account was suspended. Solve the problem at the root, then highlight your strengths and hide your weaknesses as much as possible.
2. Follow the eBay account recovery steps. Don’t rush to explain after you make a mistake, but correct it. It’s the same principle. Verify everything step by step, then send documents to confirm and verify your identity, or in some cases wait for the temporary suspension to be completed. The email from eBay will provide steps on how to recover your eBay account.
3. Contact eBay. It’s most important to understand which regulations you violated and then prescribe the right remedy.