All products on the Wish platform generally undergo strict review, but there may also be cases where a seller’s product is misjudged as a prohibited item. In this case, the problem can be solved through appeals. So what is the appeal method for Wish banned items? This will be introduced in detail below.
Wish banned items mainly include imitations, products that infringe on intellectual property rights, weapons, drugs, etc. Generally, for Wish sellers, it is more common to sell imitations and products that infringe on intellectual property rights. If a seller sells prohibited items, the platform will generally send a reminder to the seller. At this time, if the seller thinks there is no problem with the product, he or she can appeal.
During the appeal process, sellers need to provide brand authorization letters or supplier certification documents. At the same time, the certification documents need to be stamped with the official seal. After submitting the documents, you need to edit the product list in the background, and the platform will use the certification documents provided by the seller. Re-review, if the appeal is passed, the seller’s account will be unblocked.
The Wish prohibited product complaint channels are as follows:
1. Before making a prohibited product complaint, sellers need to read the platform’s “Prohibited Product Policy” to ensure that the product complies with relevant regulations. , and need to review the details of the compliant product.
2. Sellers need to enter the “Fine Details” page of the violation, where they can appeal for misjudged products.
3. Sellers need to confirm that the product complies with platform policies and prepare detailed product information, such as photos, invoices, etc.
4. Then the seller needs to check the information about product changes before providing the information.
5. When filling in information, sellers need to note that all fields are required.
6. After filling in all the information, the seller can click Submit, and the platform reviewers will complete the review within 5-7 working days.
7. After the seller submits the appeal, the complaint status on the violation page will change to Complaint Submitted, and the details of the appeal can also be displayed.
The above content has provided a detailed introduction to Wish’s appeal methods for banned products. In recent years, the Wish platform has paid more and more attention to intellectual property rights. Therefore, sellers need to provide detailed product information, such as pictures, before listing products. , price, etc., and product information should be listed in detail on the homepage and product page to avoid store problems caused by product infringement.