When sellers check tracking numbers, they sometimes find that some express tracking numbers are hidden. Don’t panic when you encounter this kind of hidden situation. You can find the tracking number of the express delivery through specific methods. This article will mainly talk about: What should I do if the Amazon express cannot be found?
1. When Amazon Express cannot be found, you can search through the backend order account.
(1) Cross-border e-commerce sellers click to log in to their Amazon account – then click “My Account” – enter Amazon’s “My Orders”, and then come to the Amazon order details page.
(2) Cross-border e-commerce sellers can directly obtain the delivery status of a package on this page to see whether the product has been shipped, and then check it according to “Order Details (including payment information)” To find Amazon logistics information, you can complete the query through the above two methods.
2. Why can’t Amazon Express be queried?
If the seller is not clear: why is this Amazon order express? will be hidden, which can be due to the following two reasons: The first reason is that an incorrect logistics order number is entered. If a cross-border e-commerce user enters an incorrect order number when querying logistics information, the transaction cannot be found. The real location of the order. The second reason is logistics delay. If the order number entered is correct, it may be logistics delay.
Of course, sellers can also set it up in another way: Enter the final tracking system and fill in the tracking code. However, some sellers report that this query method cannot be truly recognized. Dear Amazon sellers, when filling in the tracking number in the background, be sure to pay attention to the accuracy of the tracking number and do not change it casually. Characters.
In short, the above is about “What should I do if Amazon Express cannot be found?” “All contents of “If a cross-border e-commerce seller suddenly finds that the order number cannot be found, and cannot track the logistics information normally, it can usually be tracked through “My Account” or the “Last Journey Tracking System”; if this Both methods are useless. You may have filled in the wrong tracking number at the beginning. Be sure to enter the correct number.