There are more and more sellers on the Amazon platform. Sellers may encounter various problems during their operations, such as inventory errors. So what are the causes of Amazon inventory errors? This will be introduced in detail below.
1. The delivery quantity is wrong. Sellers are generally prone to various errors during the delivery process, such as quantity counting errors, incorrect labeling, etc., which will lead to inventory errors. Therefore, sellers need to standardize the shipping process and try to have two people checking the goods when shipping. In order to facilitate checking, a packing list needs to be placed in the box. The name, FNSKU code and quantity of the goods need to be listed in the list.
2. The goods are lost in the FBA warehouse. The Amazon FBA warehouse is a manual operation during the warehousing process, so scanning errors may occur, resulting in quantity counting errors, which is also one of the reasons for Amazon inventory errors. If the warehousing quantity is inconsistent after the goods are put into storage, the seller can usually apply to the platform within 14 days. If the goods are lost due to the FBA warehouse, Amazon will compensate according to the lost quantity.
3. Inventory management is chaotic. If the seller’s inventory management is chaotic, it may also lead to errors in Amazon’s inventory. Therefore, sellers can use FBA inventory management tools to monitor changes in their inventory. Sellers need to make statistics during the process of putting goods on the shelves. They mainly need to count the order quantity, inventory quantity, shelf quantity, shipment quantity, etc. to ensure that the quantities are consistent.
If there is a difference in the quantity of goods that the seller has just put into storage, it is generally normal and will return to normal after the goods are put on the shelves. If the goods have been in the warehouse for a long time and the quantity is abnormal, it may be caused by missing parts or confusion of goods. The seller can contact customer service to apply for investigation. If the seller’s goods are stored normally and have been put on the shelves for sale, but a sudden inventory abnormality is prompted, it is usually caused by the inconsistency between inventory management and FBA data. You can open a case to find out the reason.
The above content has introduced in detail the causes of Amazon inventory errors. When sellers encounter inventory errors during operations, they need to find the cause of the abnormality in time and then handle it according to the specific situation. If you can’t find the reason, you can contact customer service for help.