In order to attract and facilitate Chinese cross-border e-commerce sellers to settle in, Linio established an office of 17 people in Shenzhen, China in 2017. Sellers can check the specific contact information and address on Linio’s official website. Sellers who are interested in settling in need to Fill in the form provided by the investment manager: LinioInternational Seller SetUp Form-Asia.
The specific matters for filling in the form are as follows
(1) Fill in the company and legal person information
No Chinese characters are allowed in the form (name and any other characters that cannot be used directly The English translation is replaced by pinyin). Addresses, personal names, company names, store names, etc. cannot all be capitalized. Just capitalize the first letter of each word, especially Commercialname (store name).
The form needs to be printed and signed on paper. The signature can be in Chinese name or pinyin, and no seal is required.
(2) Fill in the numerical information
Fill in the phone number.
Please note that when filling in the postal code, since there is no postal code in Hong Kong, China, the system is mandatory to fill in the postal code here. Sellers in Hong Kong are required to fill in all the postal codes as 999077.
(3) Fill in the bank information
The bank account must be the company’s public account (the company account name must be consistent with the name registered on the Linio platform), and the account must be able to receive U.S. dollars. Currently, Linio settles payments to merchants through bank transfer (USD transfer). For the corporate payment account, the bank will deduct a certain handling fee (please consult the payee’s bank for details). Please check carefully when filling in the bank information. The account number should be pure numbers and do not contain any spaces or special characters. If the format is incorrect when entering, the money will not be received.
(4) Fill in the logistics and delivery time
Sellers need to confirm with the investment manager which logistics method they choose. Each site can choose express or postal logistics, but currently Peru , Chile, and Panama postal channels are limited to DHIEcommerce. Sellers need to confirm whether DHL/SEKO provides DTP services (Linio requires merchants to use DHL accounts for shipments and must provide DTP services).
It is recommended that the delivery time be less than 48 hours. For customized products, such as wedding dresses, sellers can first select less than 72 hours. 72 hours is not a fixed processing and delivery time. When sellers upload products, they will fill in the corresponding delivery time for each product, so there is no need to worry that some items cannot be shipped within 72 hours.
(6) Open accounts for each site
The Seller Center of each site in Linio operates independently. If you need to open multiple sites at the same time, contact the docking company directly. Just ask the investment manager.
After the investment manager opens an account for each site for the seller, the seller will receive an email notification to change the password in the email address reserved when registering. The seller can directly click on the link in the email to set a password. After changing the password, the email address will be the login name, and the login password will be the password set by the seller.
If the seller does not receive the corresponding password change email, check the spam mailbox first. It may be recognized as spam. If still not, remember to contact the investment manager in time.
(7) Each site URL
Linio Since there are many sites, it is recommended that sellers set a unified password for easy management. After changing the password, merchants can log in to the Seller Center of each site to familiarize themselves with the functions of each section and the website Seller Center URL.
If you want to add other administrators, you can click “Settings” > “Manage User” on the homepage of each site and click “Add User”. To add other employees to jointly manage the Seller Center, the two most commonly used permissions are as follows:
Seller Full Access: The operator of the added person has all permissions. Seller APIAccess: Responsible for the integration of seller and Linio system information.
Sellers are advised not to handle the information in the Settings section privately, mainly because the settings here are very critical. There are separate setting rules, which contain a lot of financial information of the seller. This part of the work should be completed by the corresponding investment manager. . Even if this part of the information needs to be updated later, you still need to contact the investment manager and ask the investment manager to update it.
After successfully applying for an account, it is recommended that sellers actively familiarize themselves with the functions of each section of the backend to prepare for uploading products. At the same time, sellers need to provide their own brands to the investment manager and inform them whether these brands have UPC. If you do not currently have a registered brand, you can think of a brand name in advance and inform the investment manager. The investment manager can add the brand in the background, and it usually takes 12 to 24 hours to complete the addition. After completing the addition of the brand and the creation of the UPC prefix, the seller can start uploading products. Before uploading products, remember to ask the investment manager for the Linio Asia Pricing Tool (auxiliary pricing tool).