Cross-border Era·ShopGuanyi ERP system is a dedicated ERP system that can easily manage multiple stores. The biggest difference from the general ERP system is that it can connect to transit warehouse service providers, that is, sellers and transit warehouse service providers can Using this system to achieve business docking, sellers can place orders online, and transit warehouse service providers can receive and process packages online.
Before using the ERP system, the seller needs to first authorize the store, that is, authorize the ERP system to upload products and synchronize orders to the store. We open the store management function of the ERP system and click the “Create Store” button.
Then, enter the store name and main business. The store name here is limited to identifying your own store in the ERP system. It can be consistent with the store name, or it can be different. After clicking the “Authorize” button, the store authorization page of the Shopee platform will pop up.
Select the site where the store is located, enter the store’s account number and password to log in. The Shopee platform will prompt you to authorize the operations performed by the ERP system. After confirmation, return to the store authorization page and click the “Login” button , the authorization is completed. At this time, refresh the ERP system page and the store will display authorized.
If you need to add a new store, you can repeat the above operations and enter the account and password of the new store. The number of stores that the ERP system can manage is related to the user’s permissions.
In addition, in the store’s sensitive word management, we can add the store’s sensitive words, which are generally used to filter infringing or banned products.
After completing the store authorization, click the “Product Management” option, and you can see that the ERP system supports ShopeeShopify and Amazon. Product management is divided into source product library and each platform product library, where the source product library is divided into personal library and public library. The personal library is the products collected and created by the sellers themselves, while the public library is a part of the system’s built-in products with relatively good rankings and sales.
There is an operation process for product collection at the top of the “Source Product Library” page, that is, first download and install the browser collection plug-in, and then search on the supported platforms (such as 1688, Taobao, Tmall, JD.com, Open the list of products and categories that need to be collected in platforms such as AliExpress, and click the “Collect” button in the upper left corner of the product or the “Start Collection” button in the lower right corner of the product list when logged in to the ERP system to achieve single product and Collection of entire categories.
After the collection is completed, return to the source product library. If you plan to release the product on multiple platforms, you can edit the product twice in the source product library. If you only plan to release the product on a single platform, you can claim it first. Edit again. Take publishing products only on the Shopee platform as an example, check the products you want to claim, and click the “Shopee Intentional Sales Product Library” option in the “Batch Claim” drop-down menu.
A window will pop up allowing us to select the store we want to claim. After selecting the store, we can claim the Shopee product library, then open the Shopee product library, edit the product a second time, and click Click the “Edit” link on the right side of the product to be modified to enter the product editing page.
The product editing page is divided into the following sections:
(1) Basic information. Used to select stores, classify products and fill in product attributes.
(2) Product information. Used to edit product type, product title and product description
(3) Source information. Collection source link used to display products.
(4)Patent query. Used to search for European and American trademarks and patents to avoid infringement.
(5) Picture information. Used to select product pictures to be displayed, up to 9 pictures, and can be beautified and expanded.
(6) Packaging and shipping information. Used to fill in product packaging weight, size, pre-sale information and set logistics methods.
(7) Variant information. If a product has multiple variants, you can define the variant’s attributes, prices, stock, and images.
(8) Multiple discounts. Used to add range prices.
The product editing page basically corresponds to all the operations of adding products on the Shopee platform. After the editing is completed, click the “One-click Translation” button, and all Chinese on the page will be translated into English. After the translation is completed, there are 3 buttons on the right: “Export”, “Save and move to be published” and “Publish”, among which:
(1) Click the “Export” button, the product information will be exported Batch publishing form for Shopee platform This form can be used to publish product information through batch upload in Shopee backend.
(2) Click the “Save and Move to Pending” button, and the product information will be saved for later publication. After being saved, it can also be published or batched in the product library list on the Shopee platform. Export.
(3) Click the “Publish” button, and the product information will be published. If the product information is not filled in or filled in incorrectly during publishing, the system will pop up a window to prompt the cause of the error. If there are no errors, the product information will be published to the store and displayed on the Shopee platform.
In the product library list of the Shopee platform, we can also clone the published product information and synchronize the product information published to one store to another store to realize the moving function of product information. .
In addition to product editing, our daily operations include order management. Order management is divided into sales management and procurement, self-recording of orders, and packaging and expense recording. Click the “Sales Management” option to see the Shopee orders currently automatically synchronized to the system. If there is an order in the Shopee platform but you do not see this order in the “Sales Management” page, then we can click the “Sync Order” button.
After an order is generated, if we do not have inventory, we need to purchase the goods from the supplier first and then process the order in the system. For orders to be processed in the order list, we can click the “Split Order” link to split the order and purchase. Splitting the order is convenient for processing orders containing multiple domestic packages. If it is a single product, you can click the “OK” button, and after splitting the order, click the “Purchase” link on the right side of the order to proceed with the purchase operation.
The purchase page will display purchase order information, including customer information, product information and domestic logistics information. After we confirm the customer information and product information, we mainly need to fill in the domestic logistics information, that is, the source of purchase, domestic purchase order number, domestic logistics order number, domestic logistics company, domestic logistics cost and remarks. If the purchase order is for multiple packages, Then you can add new purchase packages.
After filling in the domestic logistics information, select the transit warehouse service provider for packaging (the packaging agent is the transit warehouse service provider), and choose whether you need cards and small gifts (some transit warehouse service providers provided), click the “OK” button.
The user pages of transit warehouse service providers and sellers are slightly different. After receiving the corresponding package, the transit warehouse service provider clicks the “Order Management” option from the “Order Management” option of the system. Download the receipt from the Shopee platform, process the parcel a second time and attach the receipt to the parcel and send it to the SLS warehouse on the Shopee platform. “Invoice management” of transit warehouse service providers.
For self-delivered orders from Shopee, Amazon, independent stations and other platforms that use LWE logistics, we can manually fill in the order information, delivery address, and product information on the “Self-Record Order” page, and Choose a transit warehouse service provider to handle secondary packaging orders from other platforms.
We can also view store performance, sales statistics, order statistics, etc. in the “Statistics Management” option.