When shopping on AliExpress, if you need to ask the seller questions about a product, we can do so by providing the product link. Whether using a mobile phone or a computer, the operation methods for sharing product links are slightly different, which will be introduced below.
1. Sending a link using a mobile phone:
(1) Open the AliExpress app and log in to your account.
(2) Enter the relevant product keywords in the search bar to find the target product.
(3) Click to enter the product details page, and you can find the “Share” button at the top or bottom of the page.
(4) After clicking the “Share” button, a sharing option will pop up, and you can choose to copy the link or send it to the seller through a messaging app.
2. Sending a link using a computer:
(1) Open the browser and log in to your AliExpress account.
(2) Enter the relevant product keywords in the search bar to find the target product.
(3) Click to enter the product details page, and you can find the “Share” button at the top or bottom of the page.
(4) After clicking the “Share” button, the link address will be displayed. You can right-click the link and select “Copy”.
(5) In the conversation window with the seller, paste the link and send it to the seller.
Through the above methods, whether using a mobile phone or a computer, we can easily share the product link of the AliExpress store with the seller for consultation. In this way, the seller can more accurately understand the products we are concerned about and give us more professional advice and answers. At the same time, this also provides us with a more convenient way of communication, saving both parties time and energy. Whether we are shopping on a mobile phone or on a computer, we can easily interact with the seller and improve the shopping experience and satisfaction.
In addition to correctly sharing product links, communication skills with buyers are also very important.
Here are some guidelines:
1. Friendly greeting: Customers usually start the conversation with “Hello” or a similar greeting. As a seller, we can reply: “Hello, how can I help you?” A brief and friendly opening is enough.
2. Think carefully before answering: When customers ask complex questions, we should think carefully before answering. Never reply hastily because you are afraid that the customer will lose patience. Check whether the content is appropriate before sending a text.
3. Deal with bargaining requests cleverly: Sometimes, customers will ask for bargaining. We should give proper consideration before replying. Don’t accept bargaining because you are afraid that the customer will leave. You can express your reluctance in text or other ways to make the customer feel comfortable.
4. Give impetus: At the end of the communication, the seller needs to give the customer some impetus. You can directly ask the customer to place an order. Sometimes, when the customer hesitates, we give them a clear instruction and they are likely to do it. When the customer places the order, reconfirm their address and wish them a smooth shopping and all their wishes come true.
5. Attitude determines the effectiveness of communication: The effectiveness of communication is closely related to the attitude of both parties. Both parties need to have the willingness to communicate and communicate with sincerity. Sellers sometimes also need to make appropriate concessions in order to achieve good results.
By correctly sharing the product link of the AliExpress store, we can easily consult with the seller about the product. At the same time, sellers need to master certain communication skills when communicating with customers, which can not only increase store sales, but also add a lot of value to the shopping experience. Correct link sharing and good communication skills are the key to successfully operating an AliExpress store.
When shopping on AliExpress, if you need to consult the seller about a certain product, you can consult by providing the product link. Whether using a mobile phone or a computer, the operation method of sharing product links is slightly different. The following will introduce them separately.
1. Send a link using a mobile phone:
(1) Open the AliExpress app and log in to your account.
(2) Enter the relevant product keywords in the search bar to find the target product.
(3) Click to enter the product details page. You can find the “Share” button at the top or bottom of the page.
(4) After clicking the “Share” button, a sharing option will pop up. Choose to copy the link or send it to the seller through a messaging app.
2. Send links using a computer:
(1) Open a browser and log in to your AliExpress account.
(2) Enter relevant product keywords in the search bar to find the target product.
(3) Click to enter the product details page and find the “Share” button at the top or bottom of the page.
(4) After clicking the “Share” button, the link address will be displayed. You can right-click the link and select “Copy”.
(5) In the conversation window with the seller, paste the link and send it to the seller.
Through the above methods, whether using a mobile phone or a computer, we can easily share the AliExpress store product link with the seller for consultation. In this way, the seller can understand the product we are interested in more accurately and give us more professional advice and answers. At the same time, this also provides us with a more convenient way of communication, saving both parties time and energy. Whether we are shopping on a mobile phone or a computer, we can easily interact with the seller and improve the shopping experience and satisfaction.
In addition to correctly sharing product links, communication skills with buyers are also very important.
Here are some guidelines:
1. Friendly greeting: Customers usually start a conversation with “Hello” or similar greetings. As sellers, we can reply: “Hello, how can I help you?” A simple and friendly opening is enough.
2. Think carefully before answering: When customers ask complex questions, we should think carefully before answering. Never rush to reply because you are afraid that the customer will lose patience. Check whether the content is appropriate before sending a text.
3. Skillfully deal with bargaining requests: Sometimes, customers will ask for bargaining. We should consider it properly before replying. Don’t accept the bargaining because you are afraid that the customer will leave. You can express your reluctance in text or other ways to make the customer feel comfortable.
4. Give some impetus: At the end of the communication, sellers need to give customers some impetus. You can directly ask customers to place an order. Sometimes, when customers are hesitant, we give them a clear instruction and they are likely to do it. After the customer places an order, confirm their address again and wish them a smooth shopping and all their wishes come true.
5. Attitude determines communication effectiveness: The effectiveness of communication is closely related to the attitudes of both parties. Both parties need to be willing to communicate and communicate with sincerity. Sellers sometimes need to make appropriate concessions in order to achieve good results.
By correctly sharing the product links of the AliExpress store, we can easily consult with the seller about the product. At the same time, sellers need to master certain communication skills when talking with customers, which can not only increase store sales, but also add a lot of value to the shopping experience. Correct link sharing and good communication skills are the key to successfully operating an AliExpress store.