Customers are also bound to be concerned about tariffs when shopping. In the following example, the customer service staff gave a patient and detailed answer to the customer’s concerns about taxes and fees, and clearly informed the customer that under normal circumstances, there would be no additional fees for purchasing small amounts of goods. In case of special circumstances, it is necessary to consult the local customs department.
Sample
Q: Are there any import taxes or customs charges that I need to be aware of if I purchase this and have it shipped to Louisiana in the United States?
A:
Dear buyer,
Thank you for your inquiry.I am happy to contact you.
I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations:
Firstly, in most regions, it does not involve any extra expense on the buyer side for similar small or low-cost items.
Secondly, in some individual cases, buyer might pay some import taxes or customs charges even when their purchase is small. As to specifc rates, please consult your local customs office.
I appreciate for your understanding!
Sincerely,
(Your name)
Reference translation:
Q: If I buy this product and want to ship it to Louisiana, USA, do I need to pay import taxes or tariffs?
A:
Dear customer:
Thank you for inquiring about our store. I am honored to serve you.
I understand your concerns about other costs that may be incurred in this purchase. According to my previous experience, customs import duties are divided into two situations:
The first situation is that in most areas, small or low-priced goods like the ones you purchased will not incur any customs duties.
The second situation is that in some special cases, customers still have to pay import duties or consumption taxes for their purchases, even if they are small items. As for the specific tax rate, please consult the customs department in your area.
Thank you very much for your understanding!
(your name)