After receiving payment or letter of credit, the salesperson starts to organize production or shipment. Before shipment under CIF and CFR, if the payment has been settled by T/T, the seller should charter a ship and book a space in time, and arrange customs declaration and customs clearance. After shipment, the salesperson should provide the customer with a commercial invoice and packing list for the customer to use when clearing customs at the destination port. The following will introduce the work links that the salesperson should pay attention to before and after shipment.
In the case of payment by FOB and T/T, the seller should promptly connect with the freight forwarder designated by the customer for logistics. In the case of payment by letter of credit, the seller should find a negotiating bank to negotiate the payment of the goods after shipment based on the invoice, packing list and other documents specified in the letter of credit. The following takes the case where the payment has been settled by T/T before shipment under CIF and CFR as an example to list the matters that the salesperson should communicate with the customer.
During the production process, the salesperson should track the production progress in a timely manner and report to the customer. The report on production progress includes photos of the product production process, completed and upcoming production processes, estimated completion time, whether the product can be shipped within the contract period, etc.
The example is as follows.
Dear xxx,
One week no contact. How are you?
I am writing with regard to the production progress of your order No.518-A. With my pleasure the production is going on very smoothly. Attached please find the picture of the processed articles. Nearly half work has been done. It is estimated in two more weeks the whole work can be finished. A trial video will be shot for you to examine the quality of the machine before its delivery. Our logistics company will make the voyage booking one week before the shipment. More information will be updated and keep further contact. With my best regards, xxx