On Ozon, if the items in your order cannot fit in one package, you can split the order into multiple shipments to ensure efficient stocking and smooth delivery. This article will detail how to split an order into multiple shipments on Ozon and why this is crucial to meeting customer needs.
1. Steps to split an order into multiple shipments.
On Ozon, splitting an order into multiple shipments is a simple process. Just follow these steps:
Go to the Shipments tab: Once logged into your Ozon seller account, go to the Shipments tab. This is where you manage your orders and shipments.
Select the order you want to split: Find the order you want to split and click the “Split into multiple” option next to that order. This will start the order splitting process.
Assign items to different shipments: On the Order Split page, you can assign the items in your order to different shipments. You can choose to transfer the unfilled items from one shipment to another or reduce the number of items in a shipment.
Create a new shipment (if necessary): If the seller needs to add an additional shipment, just click on the “Create a new shipment” option. This will allow the seller to add more shipments as needed.
Complete the allocation: When the seller has completed the allocation of all the goods, click the “Complete” button. At this time, the shipment status will change to “Waiting for Shipment” and the buyer will receive a notification that the order has been accepted.
2. Why do you need to split the order into multiple shipments?
Splitting orders into multiple shipments is essential to meet customer needs and ensure efficient stocking. Here are some reasons why you need to split orders into multiple shipments:
Accommodate more items: Sometimes, one package cannot accommodate all the items, so the order needs to be split into multiple shipments to ensure that all items can be delivered.
Improve stocking efficiency: Splitting orders into multiple shipments can improve stocking efficiency because different shipments can be prepared at the same time without interfering with each other.
Reduce waiting time: Customers generally don’t like to wait too long. By effectively splitting orders into multiple shipments, you can reduce waiting time for orders and speed up delivery.
Meet customer needs: Sometimes customers may want to split their orders into multiple shipments to allow for more flexibility in arranging delivery times and addresses.
By following the above steps and splitting orders into multiple shipments, sellers can ensure that their orders are effectively stocked on Ozon and customers receive their products in the shortest possible time. This helps provide an excellent customer experience, enhance customer satisfaction, and improve business efficiency.