1) Service Introduction
Yanwen Australia Express is an Australian delivery service independently launched by Yanwen Logistics by integrating Australia’s superior delivery resources. Currently, Yanwen’s partner in Australia is Australia Post.
2) Service Advantages
(1) The entire delivery speed is 4~6 working days.
(2) Australia Post is responsible for delivery within Australia.
(3) You can track the items online through the Yanwen Logistics website or the Australia Post website.
(4) Problem item inquiries are handled efficiently within 24~48 hours.
3) Operation Specifications
(1) There is no tax or fee for items below 1,000 Australian dollars in Australia, but tariffs will be incurred for items above 1,000 Australian dollars.
(2) Customs duties incurred by foreign customs shall be paid by the recipient.
(3) If delivery is unsuccessful, the refunded freight will be the same as the outgoing freight. If customs duties incurred by China are incurred, they shall be paid by the original sender.
(4) Any counterfeit goods will not be accepted. If found by customs, the freight will not be refunded.
(5) The weight of a single piece shall not exceed 20kg.
(6) Multiple pieces can be shipped on one ticket.