Cross-border e-commerce business negotiations are considered by many to be very formal and tense occasions, because of the short time, heavy tasks, and the content involving the distribution of interests of both companies. Negotiators who are concise and concise are often steady, accurate, and ruthless in their choice of words and sentences in negotiations.
If a pearl is placed on the ground, we can easily find it, but if we pour a bag of gravel on it, it will be very difficult to find the pearl. In the same way, the characteristics of our human reception of external sound or visual information are: we focus at the beginning, and our attention will become more and more scattered as the information received increases. If it is some irrelevant information, it will be ignored.
Negotiators who are concise and targeted often express their information clearly when the other party’s brain is in the best state to receive information. If the information to be expressed is a lot of content, such as a contract, a plan, etc., this type of negotiator often changes the tone of voice when telling or reciting, such as raising the voice and slowing down the speed in important places, and can also insert some questions to arouse the other party’s active thinking and increase attention.
This is a negotiation style worth learning, which saves time and improves the negotiation efficiency of both parties. For this reason, simulation exercises should be conducted before important negotiations to train language expression and response to unexpected problems. In negotiations, avoid vague and verbose language, which not only fails to effectively express your intentions, but is also likely to cause doubts and disgust on the other side. Here we must make it clear that we must distinguish the difference between calmness and procrastination. The former means that although the language expression is slow, every word is carefully considered and there is no nonsense. Such a speed of speech is also conducive to the other party’s understanding and digestion of the information content. This way of expression is highly recommended in negotiations. In negotiations, if you want to suppress the other party with a sharp tongue and aggressive momentum, it will often backfire, and most of the results will not be ideal.