Let’s take the data from Wish backend as an example. Under the “Performance” menu is the most commonly used data analysis section in Wish operations. Click the “Performance” menu and we can see the following content. Among them, product overview, sales performance, user service performance, and sales charts are more important for products and sales.…
The “Unhandled” menu is a notification area for all unhandled violations. Common violations such as intellectual property infringement, excessive refund rate, excessive delayed delivery rate, store association, and duplicate distribution are all concentrated here for notification reminders. Click the “Violation” → “Unhandled” menu to see the latest violations. Violations include many types, and intellectual property…
In recent years, the laws and policies on cross-border e-commerce in major countries in the world have been introduced and improved one after another. At present, the most complete countries and organizations include the United States, the European Union and Japan. I. Relevant laws and tax policies of the United States The United States is…
There are five criteria for searching products: product name, sub-SKU, parent SKU, product ID, and product label. Resubmit counterfeit review If the counterfeit rate of an honest store is higher than 0.5%, it will lose the honest store status mark, and the Wish backend homepage will prompt that it needs to “resubmit counterfeit review”. Click…
“Replied” refers to customer questions that have been replied, including those replied by Wish customer service and those replied by merchants themselves, which are located under the “Customer Questions” → “Replied” menu in the Wish backend. Click the sort button to the right of “Creation Date” or “Latest Update Date” to view the latest customer…
Unhandled “Unhandled” refers to customer issues that have not been handled yet, and is located under the “Customer Issues” menu in the Wish backend. Click the “View” button under the “Actions” column on the right side of the customer issue to view the details of the customer issue. The details of the customer issue include…
Logistics performance data summarizes the logistics data in operation, and is the best data basis for merchants to make decisions in all logistics aspects, such as logistics solution optimization, channel selection, and logistics provider selection. The logistics performance page is divided into five sections. The “Weekly Shipping & Transportation” section mainly monitors the merchant marked…
Click “Order” → “History” menu in Wish backend to jump to the historical order list interface. 1. Check order status The “State” column in the order history list is the order status column. There are many order statuses, and three examples are given below to illustrate. ?SHIPPED: Marked as “shipped”. That is, the logistics tracking…
The performance data of honest stores is a data indicator launched in 2017, which increases the dimension and difficulty of judging honest stores. The performance of new honest stores will be judged by five data: the counterfeit rate, effective tracking rate, delayed delivery rate, 30-day average rating, and refund rate within 63 to 93 days.…
Sales performance is a data that can very intuitively show the performance of a store over a period of time. Data 1 is the store overview data, which shows the store’s operating status. You can see the store’s traffic (number of product views), click-through conversion rate (“Buy” button click rate), checkout conversion rate, and transaction…