Shopee Express Platform Advantages and Express Inquiry Guide

In recent years, the rise of e-commerce platforms has promoted the development of the logistics industry, giving the logistics industry new opportunities and development space. In this market, Shopee Express, as an e-commerce platform dominated by logistics services, has attracted more and more consumers and merchants with its efficiency, convenience and green features. This article will conduct an in-depth discussion on the advantages, development history, service model, etc. of the Shopee express delivery platform, and combine it with a simple guide and practical tips for Shopee sellers on how to check express delivery, presenting readers with a new era of smart logistics.

1. Advantages of Shopee Express Platform

Big data driven smart logistics

The Shopee express platform uses big data technology to centrally manage and control order information, warehousing, transportation, distribution and other links, realizing the informatization, digitization and intelligence of the entire process. Using AI technology to optimize transportation routes, predict order demand, etc., while ensuring efficiency, it can also provide better service quality and user experience.

Focus on green logistics and environmental protection

The Shopee express platform adheres to the green and low-carbon logistics concept and is committed to promoting the construction of environmentally friendly logistics. By optimizing vehicle usage plans, reducing vehicle empty-load rates, and adopting new energy vehicles, transportation costs and carbon dioxide emissions have been effectively reduced, and environmental pollution has been greatly reduced.

Comprehensive services to meet diverse needs

The Shopee express delivery platform not only provides standard express delivery services, but also provides customized services based on different customer needs. For example, special logistics needs such as oversized items, dangerous goods, and cold chain distribution can be easily solved through the Shopee express platform, which can flexibly meet customer needs and enhance service value.

2. The development history of Shopee express platform

As a logistics company favored by the Southeast Asian market, the Shopee express delivery platform’s development history is also worth exploring. Since its launch in 2015, the Shopee express platform has continuously optimized its services and operating models, and has gradually become one of the leading brands in logistics services in Southeast Asia.

• 2015: Shopee express delivery platform was officially launched, mainly providing buyer protection plan, stress-free returns, free delivery and other services to meet users’ shopping needs.
• 2016: The Shopee Express platform began to fully implement overseas direct mail business, optimized the cross-border logistics and distribution system, and further expanded its capabilities by building its own overseas warehouses and cooperating with local third-party logistics companies. Reduce logistics costs and improve efficiency.
• 2017: The Shopee express platform launched the “1-hour delivery” service, using big data analysis technology to optimize the warehousing and distribution system, achieving extremely fast express delivery services.
• 2018: The Shopee express platform launched a new generation of logistics management system “Ninja Van”, which not only upgraded logistics technology and service quality, but also improved its competitiveness.
• 2019: Shopee express platform launches self-operated logistics business and establishes its own logistics network, which can not only better control transportation time and cost, but also improve security and privacy.

3. Service model of Shopee Express Platform

Standard Express Service

The Shopee express delivery platform provides nationwide standard express delivery services, including ordinary express delivery, express delivery, economic express delivery, cold chain distribution, etc. Users who place orders through the APP or official website can check logistics information in real time and track the order status throughout the process.

Overseas direct mail service

The Shopee express platform provides overseas direct mail services by cooperating with overseas transportation companies. Users can conveniently purchase overseas products on the platform and enjoy preferential prices and fast delivery.

Self-operated logistics services

In order to better control the entire logistics supply chain, the Shopee express platform has also launched self-operated logistics services. By establishing its own logistics network and warehousing system, it can better meet the needs of merchants, reduce logistics costs, and improve logistics efficiency and service quality.

4. Types of Shopee express delivery

Global Express (Shopee Express)

• Affordable price: Shopee Express has relatively low prices and provides a variety of different services. Sellers can flexibly adjust according to package volume, weight and destination, and at the same time enjoy preferential prices. Price and fast service.
• Fast delivery: Shopee Express delivers quickly, usually taking 5-7 days to arrive.
• Complete value-added services: Shopee Express provides a variety of value-added services, including door-to-door, large-ticket delivery, and other personalized services.

International Express

Shopee provides a variety of international express services, and sellers can choose different services based on different destinations and package sizes. The main international express companies are DHL, FedEx, UPS, TNT, etc.

Local Express

For local delivery, sellers can choose services provided by some local express companies. For example, SF Express, STO, YTO, etc.

5. Advantages of Shopee Express

Affordable price

As a seller, affordable prices are an important reason for choosing Shopee Express. Shopee Express’s prices are relatively low, and sellers can flexibly adjust based on package volume, weight and destination, while enjoying preferential prices and fast service.

Fast delivery

Fast delivery is important to both sellers and buyers. Shopee Express’s delivery speed is fast and can meet the time requirements of sellers and buyers.

Perfect value-added services

Shopee Express provides a variety of value-added services, including cash on delivery, payment collection, scheduled delivery, etc.

6. Shortcomings of Shopee Express

Not supported in some areas

Shopee Express does not support all regions. If your destination is not covered, you can only choose to use other express services.

Delivery is not available during certain time periods

Due to weather, traffic and other factors, Shopee express delivery cannot be delivered during certain periods of time, which may cause some delays and inconvenience.

Risk of package loss or damage

Although Shopee Express has a complete insurance system and customer service, in actual operation, there is still a risk of package loss or damage.

7. How do Shopee sellers check express delivery? Simple Guides and Practical Tips

Part 1: Understanding Shopee’s express query function

Shopee provides a convenient and fast express delivery query function, allowing sellers to know the logistics status of their orders at any time. Here are the steps to find a courier:

1. Log in to Shopee Seller Center: On the Shopee homepage, click the “Login” button in the upper right corner, enter your account number and password, and after successful login, you will enter the Seller Center.
2. Enter “My Orders”: On the Seller Center page, click the “Order Management” option in the top navigation bar and select “My Orders.” This will display a list of all your orders.
3. Select the order you want to query: In the order list, find the specific order you want to find express delivery information, and click the order details button.
4. Find courier information: On the order details page, you will see a tab called “Logistics Information”. Click this tab to view the courier information of the order, including the courier company and courier tracking number.

Part 2: Use the express tracking number to check express delivery information

If you have obtained the courier tracking number but are not sure about the courier company or cannot find the relevant information on Shopee, you can try the following methods to query the courier information:

1. Express 100: Open your browser, search for the “Express 100” website, and enter the website. Enter the courier number in the search box, select the corresponding courier company, and then click the “Search” button. The website will provide real-time express tracking information.
2. Official website of the express company: Directly visit the official website of the express company you use. On its homepage or tracking page, find the express delivery query box, enter the express delivery number, and click the “Query” button to obtain relevant express delivery information.
3. Express delivery apps: Download and install some popular express delivery apps, such as SF Express, YTO, STO, etc. After opening the App, enter the express delivery number to query, and they will provide fast and convenient express tracking functions.

Part 3: Share express delivery information with buyers

Once you have your shipping information, here are a few common ways to share it with buyers:

1. Shopee platform messages: In the Shopee Seller Center, you can communicate directly with buyers by clicking the “Send Message” button in the upper right corner of the order details page. You can provide the buyer with the courier company name and courier tracking number, and tell them how to find courier information on Shopee.
2. Order Notes: On the order details page, you can find a tab called “Remarks.” Here you can enter your courier information, including courier company and tracking number. Buyers can see these remarks on the order page and make independent inquiries based on the information provided.
3. Private message or email: If you have additional communication channels with the buyer, such as private message or email, you can send express delivery information directly to the buyer. Make sure to provide the accurate courier company and courier tracking number, and remind buyers to track on the courier company’s official website or other express delivery inquiry platforms.

Conclusion

As a Shopee seller, knowing how to find and share courier information is key to providing excellent customer service. Through the express query function built into the Shopee platform, you can easily find the express delivery information of your order. In addition, you can also use the official website of the express company, Express 100 and other online tools to track and check the status of the express delivery. By clearly sharing delivery information with buyers, you can increase customer satisfaction and strengthen trust and partnership with them. Remember, providing timely and accurate delivery information is one of your important responsibilities as a Shopee seller.