FBA Overseas Warehouse Inventory Management and Special Situation Handling Guide
FBA (Fulfillment by Amazon) is a warehousing and distribution service provided by Amazon. It not only provides convenience to sellers, but also brings a series of complex inventory management and special situation handling issues. This article aims to integrate all aspects of FBA overseas warehouse inventory management, including how to check the case processing progress, inventory management difficulties, and how to deal with special circumstances.
1. FBA overseas warehouse inventory inquiry and management
1. Case processing progress query
If you want to know the progress of FBA overseas warehouse inventory case processing, you can query through the following path: Inventory—Manage Amazon Shipments—Shipment Processing Progress—Track Shipments.
2. Inventory removal and multi-channel distribution
Inventory removal includes removing unsellable inventory and removing sellable inventory. Unsellable inventory refers to goods that have been set to an unsellable state and are usually discarded directly. The salable inventory may need to be removed because it is overage or idle. In addition, the Amazon fulfillment center also supports the delivery of multi-channel orders, that is, in addition to orders on the Amazon platform, it can also process orders from other e-commerce platforms such as AliExpress and eBay.
3. Inventory data management
FBA overseas warehouse ending inventory = Amazon beginning inventory + Amazon incoming inventory in this period – Amazon outgoing inventory in this period. Among them, Amazon’s opening inventory refers to the inventory data at the end of last month and the beginning of this month. The current period’s warehousing includes receiving and returning goods, while the outbound inventory includes sales and distribution outbound (sales orders, multi-channel orders, exchange orders). ), inventory removal, etc.
2. Handling under special circumstances
1. Differences in goods receipt
When it is found that the shipment receiving data is inconsistent, the logistics reasons need to be eliminated first. If it is not a logistics problem, it may be a quantity difference caused by operational errors in the Amazon warehouse. At this time, the seller should communicate with Amazon customer service by opening a case to solve the problem.
2. Inventory and adjustment
To ensure accurate inventory data, Amazon conducts regular inventory counts. If the goods are damaged or lost, Amazon will make adjustments based on the inventory results, including retrieval, compensation or removal.
3. In-transit data statistics
Number of FBA in transit = Beginning number of FBA in transit + Number of FBA shipments from domestic warehouses in the current period – Number of FBA warehouse receipts in the current period. Since Amazon does not have a dedicated in-transit inventory report module in the backend, these data need to be collected by the sellers themselves.
4. Distribution outbound monitoring
FBA warehouse distribution data can be downloaded in the background and corresponding reports are available, including Amazon order distribution outbound, multi-channel order delivery outbound, etc. If the data is found to be inconsistent, a case investigation also needs to be opened.
3. Summary
FBA overseas warehouse inventory management involves multiple links, including warehousing, outbound delivery, inventory, adjustment, etc. Sellers need to pay attention to monitoring data changes in all aspects of daily operations and handle possible problems in a timely manner. Especially when faced with special situations such as differences in goods receipt and inventory adjustments, you must skillfully use the case system to maintain effective communication with Amazon customer service to ensure the accuracy and completeness of inventory data.