Alibaba International Station negotiation and communication full process analysis and practical skills

On Alibaba International Station, purchasers and buyers usually enter multiple rounds of negotiations through processes such as inquiry and quotation request. In this situation, few offers from buyers and sellers are immediately accepted. To ensure successful order negotiation, sellers need to have an in-depth understanding of the Opportunity Management Center in order to smoothly promote business negotiations and communication.

Key steps in business negotiation

1. Understand the entire order process on Alibaba International Station

In Alibaba International Station, business negotiations mainly focus on steps 2, 3, and 4 of the order process, which are reply to inquiries, unilateral confirmation of orders, and mutual confirmation of orders respectively. Efficient operation at this stage is the basis for a successful transaction.

2. Receive inquiry or order

Sellers can obtain business opportunities in two ways in the backend of Alibaba International Station: First, ordinary inquiries generated by buyers by clicking “Contact Supplier”; second, by buyers clicking “Start Order” on the product details page Unilateral confirmation of order. The latter usually has higher information integrity and authenticity, with an order fill rate of 100%.

3. Reply to inquiries or orders

After receiving an inquiry, sellers should check the buyer’s basic information on the left side of the page to better understand the buyer’s needs. Once it is confirmed that the business can continue, you can enter the “reply to inquiry/order” stage. At this time, the seller needs to click “Draft Intentional Contract” and fill in key information including product, transportation, payment and contact person. This information can be modified before both parties confirm the order.

4. Unilateral confirmation of order

Next, the seller fills out the order in sequence. When the order completion rate does not reach 100%, the seller should click on the “Confirm Order” page to view the modules that need to be supplemented. When all information is completed, click the “Confirm Order” button, and the system will prompt that the order has been unilaterally confirmed and needs to wait for the buyer’s confirmation.

5. Both parties confirm the order

Once the buyer receives the order, if there are any modifications required, this will be converted into an order unilaterally confirmed by the buyer. If the seller does not make any changes to this, the order will continue to the next step – buyer payment. At this time, the seller can remind the buyer to pay. Otherwise, the buyer will see a “Go To Pay” button.

Understanding these processes and operating techniques can not only improve negotiation efficiency, but also promote the smooth development of orders. By becoming familiar with the functions of Alibaba International Station, sellers can better communicate with buyers, thus improving the success rate of transactions.