AliExpress store exit guide: complete steps and precautions

During the e-commerce operation process, sometimes sellers may need to exit the AliExpress store. Whether due to strategic adjustments or market changes, proper exit steps are crucial. The following are detailed steps and related precautions for exiting AliExpress, designed to help sellers successfully complete this process and protect the rights and interests of all parties.

Exit steps

1. Log in to your AliExpress account

Visit the official AliExpress website and log in with your account number and password.

2. Access account management

Find “My AliExpress” in the navigation bar at the top of the page, click and select “Account Management”.

3. Choose to cancel your account

On the account management page, look for the “Cancel Account” option and enter the process.

4. Identity verification and information filling

The system will ask for identity verification and fill in the logout information to ensure account security. Please complete these steps according to the interface instructions.

5. Submit cancellation application

After completing the filling, click the “Submit” button to submit the application to AliExpress for review.

6. Waiting for review

After the cancellation application is submitted, AliExpress will review it and it may take a while to complete the cancellation process.

Notes

When exiting an AliExpress store, pay attention to the following to avoid potential financial losses and operational problems:

1. Process uncompleted orders

Ensure all outstanding orders are processed to avoid inconvenience to customers.

2. Inventory cleaning

Clear inventory and consider selling remaining merchandise through promotions or other methods, or try to move it to other sales channels.

3. Settlement of payment

Make sure to settle all outstanding balances to avoid account cancellation.

4. Cancel subscription service

Cancel all subscriptions and advertising campaigns associated with your store to avoid additional charges.

5. Close the store

Follow the above steps to choose to close the store. If necessary, you can also choose to block the store to suspend sales and display.

6. Contact customer service

If you encounter any problems during the exit process, please contact AliExpress customer service in time for support and guidance.

Conclusion

Exiting the AliExpress platform is an important decision and requires careful planning and execution. Sellers should learn more about relevant policies and procedures to ensure a smooth process. In addition, communicating with buyers in advance to resolve outstanding transactions can help maintain the store’s reputation and trust.