Detailed explanation of AliExpress platform logistics rules and promotion rules

Overview of logistics rules

AliExpress only supports sellers to use air logistics methods, including but not limited to UPS, DHL, FedEx, TNT, EMS, SF Express, China Post, Hong Kong Post Air Parcel Service and other logistics methods designated by AliExpress in the future. . In addition, AliExpress particularly emphasizes the importance of logistics tracking information, clearly stating that only logistics tracking information is provided through online shipping logistics channels, official websites of various postal countries, UPS, DHL, FedEx, TNT, TOLL, SF Express, and EMS official websites. will be recognized.

Logistics policies for different markets

U.S. market

• Transaction amount ≥5 US dollars: Allowed to use “E-mail”, “AliExpress worry-free logistics-standard” and fast logistics services among standard logistics services. Other standard logistics services and Economic logistics services will not be allowed (except for special categories of goods).
• Transaction amount <5 USD: Standard, fast logistics services and online economic logistics services are allowed. Offline economic logistics services (without registered surface mail) will not be allowed.

Non-US markets

• Standard, express and online economic logistics services are allowed. Offline economic logistics services (without registered surface mail) will not be allowed.

Shipping precautions

• The logistics method chosen by the seller for delivery must be the logistics method chosen by the buyer. The logistics method may not be changed without reason without the buyer’s consent.
• When the seller fills in the shipping notice, the waybill number must be true and queryable.
• If shipped by air parcel, it must be registered.
• For sellers and members who have had more than or equal to 2 small package “not received” disputes in the past 30 days and the small package “not received” dispute rate is greater than 15%, AliExpress has the right to restrict the seller’s use of aviation small and large packages.

Analysis of promotion rules

Sellers with transaction records

• The positive rate is ≥90%, and the average store DSR product description score is ≥4.5.
• Meet other conditions set by the AliExpress platform for specific promotions.

Sellers with no transaction history

The AliExpress platform will formulate specific seller access standards based on actual activity needs and product characteristics.

Promotion type

• Instant discount for every purchase in the store: To set up an instant discount activity for every purchase, you need to complete the basic information, event products and promotion rules. You can choose between “Instant discount for every purchase in the store” and “Instant discount for every purchase in the store”. The latter A maximum of 200 items can be added at a time.
• Limited time discount: A certain number of products are put on sale within a specified time.
• Store coupons: They are divided into collection type coupons and targeted issuance type coupons.
• Store-wide discount: Discount promotion for all products in the store.

Sellers should abide by national laws, regulations, policies and AliExpress rules during promotional activities, and must not engage in any behavior suspected of harming the legitimate rights and interests of consumers, AliExpress and any third party, or engage in any behavior suspected of violating relevant laws and regulations.