Both parties can obtain trading opportunities through processes such as inquiry and quotation request, but it is rare for one party to make an offer and the other party to accept it immediately. At this time, both parties will enter a multi-round negotiation state. In Alibaba International Station, business negotiations and communication are mainly completed in the Business Opportunity Management Center. Sellers need to familiarize themselves with this module as soon as possible in order to smoothly carry out order negotiations.
[Operational skills]
1. Understand the entire process of Alibaba International Station orders.
In the entire process of Alibaba National Station orders, business negotiations are mainly concentrated in steps 2, 3, and 4, namely replying to inquiries, unilateral confirmation of orders, and confirmation of orders by both parties.
2. Receive inquiries/orders.
In the background of Alibaba International Station, sellers will find business opportunities from two types of buyers. One is the ordinary inquiry generated by the buyer by clicking “Contact Supplier”, and the other is the “buyer’s unilaterally confirmed order” generated by the buyer clicking “Start Order” on the product details page. The latter has better information integrity and authenticity, and the buyer’s order filling rate is 100%.
3. Reply to inquiries/orders.
On the page of order negotiation stage, after receiving the inquiry, you can check the basic information of the buyer on the left side of the page to get a certain understanding of the buyer. After confirming that the business can continue, you can enter the “Reply Inquiry/Order” stage.
Click the “Draft Letter of Intent” option and fill in the Product, Shipping, Payment, Contacts and other information. This information can be modified repeatedly before both parties confirm the order.
The chat window on the right side of the page can confirm with the buyer any unclear points in the process of filling in the contract, such as product unit price, packaging, logistics method, delivery time, etc.
4. Unilateral confirmation of the order.
Fill in the order in order and you can check the order completion rate. If it does not reach 100%, click the “Confirm Order” page to check which modules need to be supplemented. When all the information is filled in, click the “Confirm Order” button, and the system will inform you that the order has been unilaterally confirmed and the buyer needs to confirm.
5. Both parties confirm the order.
If the other party modifies the order after receiving it, it becomes the other party’s unilateral confirmation of the order. The other party sends it back to us. If we do not modify the confirmation, the order will enter the next link-buyer payment. At this time, the seller can see the “View Order” button, and can remind the buyer to pay. The buyer can see the “Go To Pay” button.