How to solve the problem of invalid credit card and invalid ASIN of Amazon sellers

On Amazon, sellers need to provide valid credit card information and appropriate ASIN (Amazon Standard Identification Number) to ensure normal use of the account. If you encounter a prompt that the credit card or ASIN is invalid, the seller must handle it promptly to avoid affecting sales. The following content combines multiple reference articles to explain the reasons and solutions for invalid credit cards, as well as the specific reasons and solutions for invalid ASINs.

Reasons and solutions for invalid credit cards of Amazon sellers

1. Expired credit card
   Expired credit cards are one of the main reasons why credit cards on your account are invalid. Sellers should update their credit card information before it expires to ensure proper account operation.

2. Insufficient credit card balance
   If the seller’s credit card balance is insufficient, Amazon will not be able to charge the payment, causing the credit card to become invalid. Sellers need to ensure there is sufficient balance in the card to avoid such situations.

3. Incorrect credit card information
   Incorrect credit card information (such as card number, expiration date, etc.) can also cause invalid prompts. Sellers need to carefully check the information to ensure it is correct.

4. Credit card declined
   If a credit card is declined, sellers should contact the credit card issuer to learn the reason for the decline and resolve it as needed. Once the issue is resolved, you can update your credit card information.

Solution suggestions

• Update credit card information
  For credit cards that have expired or have incorrect information, sellers should update their information as soon as possible to ensure the normal operation of the account.

• Make sure your balance is sufficient
  It is recommended that sellers set up automatic recharge options on the “Payment Settings” page to prevent problems caused by insufficient balance.

• Contact Amazon Customer Service
  If the problem cannot be solved by yourself, sellers can contact Amazon customer service through “Seller Center” for help.

Reasons and solutions for invalid Amazon ASIN

When selling products, ASIN is the unique identification code of the product on the Amazon platform. If the ASIN is invalid, it may be caused by the following reasons:

1. Brand name issue
   Sellers need to ensure that the brand name is correct and register the brand before they can use the A+ page to list products. If there is a problem with the brand, you can choose to refresh or delete the original list.

2. Product Issues
   Improperly adding a child product to a parent product that is not a true variant will result in an invalid ASIN. In addition, products must meet the quality standards of the destination country.

3. Product Infringement
   Products may be removed from shelves due to intellectual property infringement and other reasons, resulting in invalid ASIN. Sellers need to process relevant information in a timely manner to ensure reasonable and compliant sales.

Solution suggestions

• Complaints and Deletion of Orders
  Cross-border sellers can choose to complain or delete problematic products through inventory management. After the complaint is successful, the ASIN needs to be reissued.

• Use the Amazon Add Product Tool
  After the product is put on the shelves, variants need to be carefully managed to prevent ASIN problems caused by misoperation. You can use Amazon’s official add product tool to solve the problem of difficult ASIN creation.

Through the above methods, sellers can effectively handle the issue of invalid credit cards and invalid ASINs in their Amazon accounts, ensuring the normal use of their accounts and the smooth and continuous sale of goods.