Amazon sellers face various operational challenges and their solutions

Amazon, as the world’s leading e-commerce platform, provides sellers with a vast market and development opportunities. However, in the actual operation process, sellers often encounter various problems, such as credit card invalidation, account ban, logistics loss, shipping restrictions, no data for advertisements, etc. This article will comprehensively explore these issues and provide corresponding solution strategies.

How to deal with Amazon credit card failure

  • Multiple submissions: After confirming that the credit card is correct, try to submit the information multiple times.
  • Workaround: Try using a single-currency credit card or another card from your legal representative, and wait a while after adding the new card before switching back to the original card.
  • Official Recommendation: According to the recommendation of Amazon’s official manager, rebind the site that is prompted “unable to charge”.
  • Information adjustment: Check and adjust details such as zip code in your credit card information.
  • Credit Card Choice: Avoid credit cards with dual logos.

Strategies for dealing with account bans

  • Timely Appeal: Appeal through the seller support center or email, providing clear explanations and improvement measures.
  • Evidence preparation: Submit relevant transaction records, product information, etc. as the basis for appeal.
  • Business Review: Re-examine the business model and develop an improvement plan.
  • Prevention First: Your appeal letter should not only mention the remedial actions you have taken, but also include plans to prevent future violations.

Solving the problem of Amazon logistics loss

  • Contact Customer Service: Report the loss and provide order and logistics information.
  • Tracking Logistics: Use the logistics tracking function provided by Amazon to locate the location of your package.
  • Documentary Claim: Submit a claim application and relevant supporting documents according to the guidelines.
  • Assist in investigation: Cooperate with Amazon in its investigation and provide necessary information.

Methods to overcome shipping restrictions

  • Compliant: Make sure your seller account complies with all Amazon specifications.
  • Improve performance: Optimize return rate, order cancellation rate and other indicators.
  • Participate in training: Participate in the seller training program provided by Amazon.
  • Contact Support: If you think the restrictions are unreasonable, you can contact seller support for help.
  • Develop a plan: Submit an improvement plan that demonstrates how to safely handle high-risk products.
  • Use FBA: Use Amazon’s fulfillment service to circumvent some restrictions.

Quickly solve the problem of no data in advertising

  • Check settings: Make sure your campaigns, ad groups, and keywords are configured correctly.
  • Waiting for update: Newly created content requires some time to accumulate data.
  • Improve exposure: Adjust your bidding strategy to increase your ad’s visibility.
  • Contact Customer Service: Seek help from Amazon customer service.

Amazon delivery time requirements and optimization

  • Delivery deadline: Order must be shipped within two days after order confirmation.
  • Optimize inventory: Properly plan inventory to ensure quick response to orders.
  • Fast delivery: Choose an efficient delivery service, such as FBA.
  • Automated processing: Improve efficiency with automated tools provided by Amazon.

Analysis of new regulations on product details page

  • Remove HTML tags: Amazon will no longer support HTML tags in product detail pages.
  • Update: Sellers are required to remove all HTML code within a specified time.
  • Use A+ page: Use the combination of pictures and text to improve the product display effect.

In short, in the face of various problems that arise in Amazon operations, sellers should actively seek solutions and continue to optimize their business processes to ensure an invincible position in the highly competitive market environment.


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