Detailed explanation of Amazon logistics: a comprehensive analysis from postal parcels to smart logistics

In Amazon’s operations, logistics is one of the important factors that determine whether products can be delivered to customers in time. This article will comprehensively discuss the various methods and characteristics of Amazon logistics to help sellers better understand and choose a logistics solution suitable for their business.

1. Choices and challenges of postal logistics

Postal logistics is favored by many small and medium-sized sellers because of its wide coverage and low prices. Postal parcel is the most common logistics method and is suitable for products under 2 kilograms. Although postal parcels have the advantage of convenient customs clearance, they do not perform well in terms of timeliness, especially during peak sales seasons, which may lead to customer complaints. In addition, postal parcels are generally divided into two forms: registered and surface mail. Although the registered service provides a tracking number, it requires an additional fee, while the surface mail is almost impossible to track.

2. Amazon store logistics selection guide

Before choosing a logistics provider, sellers need to have an in-depth understanding of different types of logistics services, including express delivery, warehousing, distribution and other aspects. Examining the service coverage, credibility and reputation of the logistics provider, as well as considering costs and cooperation terms are all essential steps. Through comprehensive consideration, sellers can ensure smoother cooperation with logistics providers, improve order fulfillment efficiency, and provide customers with a better shopping experience.

3. Solve the problem of Amazon warehousing

Faced with the challenges brought by Amazon’s warehousing, sellers can adopt a variety of warehouse locking techniques, such as adjusting the shipping location, modifying product size information, increasing the number of SKU shipments, etc. to ensure that the goods are sent to the expected warehouse. Using an ERP system to create shipping plans may also help reduce the risk of being warehoused.

4. The whole process of Amazon cross-border logistics

Amazon cross-border logistics involves multiple stages such as registration, product listing, logistics selection, transportation arrangements, customs clearance procedures, cargo tracking and customer service. Each step requires careful planning and execution by sellers to ensure that goods can cross international borders safely and quickly.

5. Amazon Smart Logistics

Amazon’s smart logistics includes the use of advanced technologies such as intelligent robot Kiva technology and drone delivery service (Amazon Prime Air). Improve customer service experience through big data applications, and optimize warehousing operations with the help of intelligent warehousing management systems.

6. Amazon Logistics Query and Management

Whether it is checking order logistics information or handling returns, Amazon provides detailed guides to help users complete it easily. Sellers can log in to the Amazon Seller Center and find relevant functions in the “Order Management” or “Sales” options to query logistics order numbers and track status.

7. Amazon Logistics Spring Festival Holiday Policy

For sellers who want to continue operating during the Spring Festival, Amazon provides flexible strategic suggestions, including planning inventory in advance, setting up holiday mode and other measures.

Conclusion

As can be seen from the above content, Amazon’s logistics system is large and complex, covering various solutions from traditional postal parcels to modern smart logistics. Sellers should choose the most appropriate logistics method based on their own business needs to improve customer satisfaction and business competitiveness. At the same time, we will continue to pay attention to the new developments of Amazon Logistics in order to occupy a favorable position in future competition.